Program Management Senior Lead, Vice President

State Street•Boston, MA

About The Position

The PMO Lead is the single point of accountability for program governance. This role is the governance authority of the program — owning the framework, cadence, standards, and quality gates that underpin effective delivery. This is not a coordination or administrative PMO role, and it must not be combined with workstream delivery responsibilities. The PMO Lead operates independently of delivery to provide objective oversight, credible challenge, and accurate representation of program health to senior stakeholders and governance forums. The role requires the confidence and capability to challenge senior stakeholders — including workstream leads, capability teams, and client contacts — and the domain expertise to identify when reported status does not reflect underlying delivery reality.

Requirements

Proven experience leading PMO functions on complex, multi-year technology or transformation programs
Strong asset servicing or financial services domain knowledge, with understanding of front-to-back operating models
Extensive experience operating at senior governance levels, including Program Boards and Steering Committees
High-impact communicator with the confidence to professionally challenge senior stakeholders and delivery leads
Deep understanding of program governance, risk management, and escalation frameworks
Demonstrated experience building, leading, and developing high-performing PMO teams
Strong proficiency in JIRA and Confluence — able to maintain trackers, dashboards, and data quality, not just consume outputs
Sound delivery judgment and the ability to identify when reported program status does not reflect underlying delivery reality — and the confidence to act

Responsibilities

Own and continuously evolve the program governance framework
Enforce governance cadence, including meeting rhythm, pack production timelines, and action follow-through
Structure standard processes and frameworks for PMO teams to leverage with their clients
Chair cross-workstream governance and coordination forums and resolve blockers that cannot be addressed at workstream level
Review and challenge all governance content prior to Program Director approval, including: RAG statuses, RAID entries, Milestone and deliverable status
Draft, own, and present escalation papers to the Program Board and Steering Committee
Actively challenge workstream leads, test leads, and client counterparts when reported status is inconsistent with delivery evidence
Own the go-live readiness assessment and present formal readiness recommendations to the Board
Maintain a single, authoritative source of truth for program status, risks, issues, decisions, and dependencies
Lead, manage, and develop the PMO team, including: Senior PMO Analyst, PMO Analyst, PMO Coordinator

Benefits

retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards
eligibility for certain tax advantaged savings plans
inclusive development opportunities
flexible work-life support
paid volunteer days
vibrant employee networks