Program Leader (Birthday Party Host)

City of Belleville•Belleville, ON

6d•CA$19 - CA$21•Onsite

About The Position

As a member of the Community Services Department, this staff person will provide customer service, supervision, and administration for the City of Belleville’s Birthday Party Recreation Programs.

Requirements

Minimum of fifteen (15) years of age.
Must be at minimum enrolled in high school.
High Five – Principles of Healthy Child Development certification
Current Standard First Aid and CPR 'C' Certification or equivalent from a WSIB recognized organization
Satisfactory Criminal Record Check (“CRC”) and Vulnerable Sector Screening (VSC) prior to commencing work at the City of Belleville

Nice To Haves

Previous customer service experience
Experience planning and implementing programs for youth

Responsibilities

Represent the City with professionalism by following all of the Staff Policies and procedures as set out by the Department.
Be responsible for the safety and supervision of the participants and for ensuring the rules and regulations as set out by the Community Services Department and/or outside organizations are followed.
Be knowledgeable of City Programs and have strong public relation skills when acting as the host and greeter for each party group.
Be responsible for the administration of the birthday parties by reviewing the schedules, setting up the party space(s), completing the required checklists, and submitting the paperwork.
When required, act as a leader for your birthday group as per the party package details.
Act as a resource to direct parties to their rented space(s), ensure the doors are unlocked, and the renters have the supplies they require.
Assume the responsibility for assessing and responding to an emergency situation and completing the necessary reports.
Ensure appropriate room use, adherence to booking times, and completion of a general clean-up of the rooms to prepare for the next user group.
Be responsible for providing feedback to the supervisor, as needed, for any concerns/issues.
Attend all Staff Training sessions and scheduled staff meetings, as required.