Program Financial Assistant
About The Position
Are you detail-oriented with a knack for financial coordination and office administration? We are seeking a dedicated Program Financial Assistant to join our dynamic team. In this role, you'll play a crucial part in managing and overseeing financial tasks, ensuring data quality, and tracking sustained outcomes at key intervals (4, 24, and 52 weeks) to drive program success. Your responsibilities will also include providing essential backup support to both the Administrative Assistant and Client Services Representative positions. If you thrive in a collaborative environment and are committed to enhancing program performance, we want to hear from you! Reporting to the Program Manager, our selected candidate will be responsible for conducting 4, 24-, and 52-week follow-ups to ensure job sustainment documentation is accurately recorded in ICM. Key duties will include supporting team in providing job start supports and short-term training, coordination with service providers, processing payments for third parties, ordering and maintaining inventory for financial supplies like bus tickets, gas cards etc. The role involves reconciling sustained outcomes fees, processing orders and invoices from service providers, and completing program reports for COA and ministry inquiries. Additionally, the assistant provides backup to the Administrative Assistant and Client Services Representative by managing client interactions, scheduling, and maintaining records, while also supporting financial procedures, archiving files, and assisting with program health and safety tasks.
Requirements
- High school diploma
- Post-secondary administrative certificate or diploma (preferred)
- At least one year of experience in an administrative or bookkeeping role
- Advanced skills in MS Office
- Advanced skills in internet
- Highly organized
- Capable of managing multiple tasks in a fast-paced environment
- Strong knowledge of employment services and community resources
- Exceptional communication skills
- Exceptional listening skills
- Professional demeanor
- Strong commitment to confidentiality
- Flexibility
- Teamwork
- Undergo a Police Information Check (PIC)
- Undergo a Vulnerable Sector Check by the Ministry of Justice
Nice To Haves
- ICM experience
- Experience with diverse clientele
- Sensitivity to cultural diversity
- Proficiency in a second language
- Crisis line experience
Responsibilities
- Conducting 4, 24-, and 52-week follow-ups to ensure job sustainment documentation is accurately recorded in ICM.
- Supporting team in providing job start supports and short-term training.
- Coordination with service providers.
- Processing payments for third parties.
- Ordering and maintaining inventory for financial supplies like bus tickets, gas cards etc.
- Reconciling sustained outcomes fees.
- Processing orders and invoices from service providers.
- Completing program reports for COA and ministry inquiries.
- Providing backup to the Administrative Assistant and Client Services Representative by managing client interactions, scheduling, and maintaining records.
- Supporting financial procedures, archiving files, and assisting with program health and safety tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
