Program Financial Analyst

University of Washington Medical Center•Seattle, WA

1d•Onsite

About The Position

UW Medicine’s Business Systems Integration Quality and Training Department has an outstanding opportunity for a Patient Financial Analyst. This role serves as a technical and operational subject matter expert on Patient Access functions and Epic systems. The analyst will evaluate and propose solutions to address specific department and user needs through the use of Epic and other systems. The Enterprise Wide Revenue Cycle Operations department supports all of UW Medicine Patient Access, Hospital Billing, Finance and other related operations that use Epic software in the creation of patient scheduling events, registration, and data collection for billing and account maintenance. UW Medicine is comprised of UW Medical Center, Harborview Medical Center, Fred Hutch Cancer Center, UW School of Medicine, and UW Physicians Network. This group is responsible for project development and implementations of new systems and tools as well as ongoing support and maintenance of the infrastructure of Patient Access applications which support these institutions, along with the implementation of new services and applications that are used to support and further the mission of patient care, research and teaching.

Requirements

Bachelor’s Degree in Healthcare Administration, Business, or related field. Equivalent experience may be substituted for degree requirements.
At least four (4) years in Patient Access positions as a lead or other similar position where analysis and problem-solving skills have been demonstrated.
Working knowledge of Epic ADT, Prelude, Cadence/Scheduling, Referrals/AuthCert, Slicer Dicer/Reporting, hospital billing systems, and other hardware and software systems related to Patient Access.
Proficient in data design, database structure, interface mapping, data communication protocols and standards.
Proficient in the use of applications, including but not limited to: MS Software – Office Suite with emphasis in Visio, Project, Access, and PowerPoint.
Proficient understanding of network environments, including servers, databases, clients and interfaces.
Proficient in deployment and support of standard business hardware and tools.

Nice To Haves

Extensive experience in project planning, system and workflow analysis, technical methodology, documentation development, implementation, and business operation workflows and documentation.
Healthcare environment experience working with HL7, SQL, HIPAA, ABN-EEN, CPT-HCPC, CAP, JACHO, MQSA and other healthcare related regulations.
Graphic Software – Adobe Publisher.
Epic - ADT/Prelude, Referrals/AuthCert, and Cadence knowledge preferred.

Responsibilities

Epic Workqueue Management and executive metric management for the Financial Access Clearance Team.
Review and decipher technical and system documents and schema to develop specifications for application and tool enhancements.
Analyze business processes and procedures with a focus on technical system enhancement opportunities to ensure the system tools are maximized for business use within the Financial Access Clearance Team.
Proactively review and evaluate system updates and coordinate upgrade implementation, including analysis, system development, operational workflow development, using operations and IT input and involvement through testing and implementation to ensure success within the Financial Access Clearance Team.
Responsible for proposing technical solutions and improvements for improved revenue cycle outcomes.
Ensure systems and tools support Patient Access processes and result in the input of the highest quality of data required to produce clean claims and reduce denials.
Define and document customer requirements.
Proactively monitor and maintain systems.
Perform problem resolution.
Develop and maintain QA documentation.
Identify error patterns and recommend training or revised workflows.
Provide regular status reporting.