Program Field Engineering Lead

Viasat, Inc.•Duluth, MN

About The Position

As a Program Field Engineering Lead at Viasat, you will serve as the operational and technical leader responsible for field engineering execution supporting satellite communications systems, RF infrastructure, and ground network operations for a critical government mission. You will lead geographically dispersed engineering teams responsible for installation, integration, sustainment, modernization, troubleshooting, and operational readiness of complex communications systems deployed worldwide. You will partner with stakeholders to ensure successful field execution, systems availability, technical excellence and mission success. Additionally, you'll provide leadership across field engineering teams while supporting activities to ensure strong operational execution. Your expertise will help ensure systems remain reliable, supportable, and operationally effective while enabling future growth and mission expansion.

Requirements

10+ years' experience supporting field engineering, SATCOM and RF systems, telecom infrastructure and sustainment of ground antenna systems
Proven experience leading engineering teams, technical personnel and field operations organizations in support of complex technical programs
Demonstrated experience supporting Department of Defense, Intelligence Community or other government customers operating mission-critical communications system
Solid understanding of SATCOM and RF systems, antenna systems, networking infrastructure, and supporting ground systems to include the installation, integration, testing, sustainment and modernization activities
Experience supporting proposal development, including Statements of Work (SOWs), Basis of Estimates (BOEs), staffing strategies, resource planning, and execution planning
Demonstrated success managing technical risk, operational challenges, mission-critical troubleshooting, and resolution of sophisticated system issues
Experience leading subcontractors, vendors, and third-party support organizations to achieve program and operational objectives
Bachelors degree in Engineering, Information Technology, Business or equivalent experience
U.S. Government position. US Citizenship required
Active DoD TS/SCI security clearance
Ability to travel up to 30%

Nice To Haves

Technical background supporting satellite ground systems, RF communications infrastructure, antenna systems and supporting communications networks.
Experience working in secure DoD and IC environments
Validated experience handling COMSEC
Experience leading geographically dispersed field organizations supporting worldwide organization-level and depot-level maintenance, sustainment, and operational readiness activities
Knowledge of system integration, verification, validation, acceptance testing, certification and field deployment processes for complex communications systems
Experience supporting communications systems in contested, austere, remote or mission-critical operating environments
Familiarity with lifecycle sustainment practices, including capital planning, procurement, logistics support, reliability improvement and operational readiness methodologies
Experience leading modernization initiatives, technical refresh programs, technology insertion efforts and corrective action programs resulting from root cause and failure investigations
Experience developing workforce strategies, resource plans, staffing models while mentoring engineers, technicians, and emerging leaders

Responsibilities

Serve as the primary Field Engineering Lead responsible for organization-level maintenance, depot-level maintenance, logistics support, corrective maintenance actions and overall operational readiness
Lead geographically dispersed teams of field engineers, technicians, and subcontractors supporting domestic and international customer sites
Provide technical leadership for the installation, integration, testing, certification, sustainment and modernization of satellite communications, RF systems, and supporting infrastructure
Direct field operations involving antenna systems, modems, frequency converters, GPS equipment, servers, network infrastructure and associated communications technologies
Serve as the primary technical interface between customers, program leadership, engineering organizations, logistics teams and field operations personnel
Lead planning and execution for site deployments, technology refreshes, modernization efforts, operational upgrades, commissioning activities, acceptance testing and customer turnover
Manage resolution of complex technical issues, drive root cause investigations and corrective actions to improve system availability, reliability and mission performance
Provide technical leadership during critical outages, service disruptions, and mission-impacting events requiring rapid technical response and cross-functional coordination
Coordinate engineering, logistics, supply chain, cybersecurity, software, networking, and operations organizations to ensure successful program execution and field support
Lead workforce planning, staffing strategies, resource allocation, field readiness activities and subcontractor performance across multiple programs and customer locations
Develop and maintain technical procedures, installation documentation, maintenance processes and operational work instructions supporting field execution
Support business development and proposal activities through development of Statements of Work (SOWs), Basis of Estimates (BOEs), staffing plans, technical approaches and execution strategies
Evaluate operational risks, develop mitigation plans, and provide performance reporting, schedule assessments, and strategic recommendations to program and corporate leadership
Mentor engineers and technicians while fostering technical excellence, professional development and strong customer relationships through responsive mission-focused support

Benefits

range of medical, financial, and/or other benefits, dependent on the position offered
comprehensive benefit offerings that are focused on your holistic health and wellness

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