Program Facilitator Hrly (Part Time)

Eastconn•Windham, CT

5d•Onsite

About The Position

Hiring a part time Program Facilitators for the Youth Employment and Training Talent Pipeline Programs in the Eastern Connecticut region-Norwich region.

Requirements

Bachelor's Degree in Psychology, Sociology, Human Development, Counseling, Workforce Development, or other relevant degree field plus three years related work experience (will consider reasonable alternative combination of education and experience)
Experience in Case Management systems, having been responsible for a caseload of customers, and maintaining requisite data entry.
Ability to thrive within diverse teams and serve people with diverse socioeconomic, racial, and ethnic backgrounds.
Excellent customer service, communication, mediation and de-escalation skills; verbal and written.
Competency with Google Suite, Microsoft Word and Excel.
Capacity to complete data-entry tasks utilizing web-based systems, maintain accuracy and efficiency in fast-paced environment.
Ability to frequently travel within Eastern Connecticut and occasionally statewide with reliable transportation.

Nice To Haves

Your passion, drive, and perspective are what matter most to us.
candidates from all backgrounds to apply, including those who may not meet every listed qualification.

Responsibilities

Provide career pathway guidance (post-secondary education/training & employment) to high school students interested in health, early childhood education and manufacturing industries
Raise awareness of health, early childhood education and manufacturing careers and training opportunities
Assist high schools in organizing and attending Career Fairs, as well as other learning opportunities in these fields.
Communicate with high school staff about participant progress in training
Coach participants through employment plan action step development, training funding application procedures and job placement activities.
Participate in recruitment, orientation, and enrollment activities
Provide person centered case management services
Administer comprehensive career assessment tools which may be industry specific; skill/aptitude-specific; interest inventories; & other tools relevant to customer needs
Work with Business Services Team to identify available mentoring, guest speakers and/or job opportunities for those completing healthcare, early childhood education and manufacturing courses
Develop educational and career plans with participants
Provide supportive services to participants and/or referrals to human services and community resources.
Maintain customer management database and required reporting.
Assist young adults with securing work based learning internships and permanent employment.
Connect high school staff, participants and other partners with local American Job Center resources.