Program Engagement Coordinator

DeVry Greenhouses•Chilliwack, BC

98d•CA$23 - CA$25•Onsite

About The Position

DeVry Greenhouses is looking for a Program Engagement Coordinator to join their Growing Smiles Fundraising (GSF) team. This role supports fundraising groups throughout their journey, from registration to program completion, by providing communication, coaching, and resources to ensure their success and confidence. The coordinator will play a direct role in improving customer results and their overall program experience. This position is ideal for someone eager to learn, takes ownership, and wants to grow within a fast-paced, collaborative environment.

Requirements

Positive, can-do attitude and willingness to learn and grow
Strong communication, organization, and problem-solving skills
Ability to take initiative and follow through with a sense of ownership
Comfortable working in a fast-paced, seasonal environment
Customer Engagement & Relationship Management
Content Creation (Email, Social, Resources)
Campaign Coordination & Support
Communication & Organization
Cross-Functional Collaboration

Nice To Haves

Experience in marketing, sales, or customer engagement is an asset
Post-secondary education (BBA or equivalent) is considered an asset

Responsibilities

Support and guide fundraising groups through each stage of their program
Develop and deliver coaching resources, tools, and communications to improve program success
Create and manage email nurturing journeys to keep participants engaged and on track
Track and analyze engagement metrics to identify opportunities for improvement
Create content for email, social media, and program resources
Support campaign execution and contribute ideas that drive participation
Assist with customer service (emails/calls), administrative tasks, and operational needs during peak seasons
Collaborate closely with the team — embracing our “3 C’s”: Cooperate, Coordinate, Collaborate