Program Eligibility Specialist

Community Action Partnership of San Luis Obispo • San Luis Obispo, CA

1d • Onsite

About The Position

This role is limited term, which is expected to work between 3-12 months. To be considered for this role, you must be fluent in two or more languages, including one that supports the needs of the program and community. As a Program Eligibility Specialist (PES), you will determine eligibility for state and federally funded programs and build trusting relationships with families. You'll handle requests and inquiries, maintain documentation, and support CAPSLO’s mission by ensuring the proper administration of Early Head Start, Head Start, and State Child Development programs.

Requirements

• Fluent in two or more languages, including one that supports the needs of the program and community.
• Level I: Has a High School Diploma.
• Level I: Has two years of education and/or experience in a related field (e.g., Child Development, Social Science, Human Development, Liberal Studies).
• Level I: Has one year of experience in client casework or eligibility setting.
• Level I: Is bilingual/biliterate in English and Spanish.
• Level II: Has a combination of related education and/or experience totaling five years in administrative functions, case management, or eligibility determinations.
• Level II: Has one year of experience as a Program Eligibility Specialist I or equivalent experience.
• Level II: Is bilingual/biliterate in English and Spanish.

Nice To Haves

• Level I: An Associate’s Degree is preferred.
• Level II: A Bachelor’s Degree is preferred.

Responsibilities

• Conduct face-to-face and phone interviews to determine eligibility.
• Process verification needs and prepare childcare contracts.
• Maintain accurate files and documentation.
• Communicate changes promptly to staff and families.
• Attend and participate in relevant meetings.
• Perform mathematical computations related to eligibility.
• Enter and manage data in approved software.
• Collect and maintain data for reports and audits.
• Process attendance records and address excessive absences.
• Prepare and manage parent fee billings and reports.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED