Program Director

Boys & Girls Clubs of Boston•Roxbury, MA

10d•Onsite

About The Position

ABOUT BOYS & GIRLS CLUBS of BOSTON Since 1893, Boys & Girls Clubs of Boston have played an essential role in opening doors and creating opportunities for young people across this city. For every youth in Boston and Chelsea, Boys & Girls Clubs of Boston are a life-changing force for opportunity and empowerment that enables future talent to reach their full individual potential as productive citizens and leaders, inspired to make a difference in the Greater Boston community. By reaching 22 of 23 communities throughout Boston and Chelsea, no other youth serving organization engages more young people and families. Learn more at www.bgcb.org and join us in transforming our members, our communities, our city! POSITION OVERVIEW The Program Director is a member of the Club’s leadership team and provides leadership and oversight for the development, implementation, and evaluation of high-quality youth development programs. This role supports the implementation of BGCB objectives, standards, policies, and procedures that promote positive outcomes for members. The Program Director supervises assigned program leaders and staff and supports safe, engaging, and developmentally appropriate learning environments that enable members to grow, develop, and achieve academic success, good character and citizenship, and healthy lifestyles.

Requirements

Bachelor’s degree in youth development, education, human services, nonprofit management, or a related field; equivalent relevant education and experience considered.
Three to five years of experience developing, implementing, or managing youth development, education, or human service programs.
Strong knowledge of youth development principles, program quality practices, and developmentally appropriate programming.
Demonstrated commitment to advancing organizational mission, values, and program goals.
At least three years of supervisory or program leadership experience.
Demonstrated ability to lead program improvement and adapt programming based on member needs and outcomes.
Strong problem-solving skills and flexibility.
Proven leadership and staff-development skills with the ability to coach program teams and build strong relationships with youth, families, and community partners.
Experience developing, implementing, evaluating, and improving youth programs.
Strong interpersonal, verbal, written, and organizational skills.
Commitment to creating inclusive environments for staff, members, and families.
Ability to work effectively with youth and families from a variety of backgrounds.
Proficiency with Microsoft Office and web-based systems.
Strong team-building and collaboration skills.
Ability to work independently and collaboratively as part of a leadership team.
Flexibility to work Club hours, including evenings and weekends, as seasons and service needs change.
Valid driver’s license.
Ability to respond to urgent program-related matters and emergencies as needed.

Nice To Haves

Master’s degree in a related field.
Previous experience working in a mission-driven, youth-serving, community-based, or nonprofit organization.
Experience leading program improvement or organizational change initiatives.
Experience overseeing multiple youth programs, program areas, or program leaders.
Experience with program evaluation, outcome measurement, or quality-improvement initiatives.
Experience developing community partnerships or engaging families in support of youth programming.

Responsibilities

Provide leadership and accountability for high-quality program delivery, including core programs, new initiatives, licensed and summer programs, junior staff development, and program outcome measurement.
Ensure Club program objectives, activities, and outcomes align with organizational goals, program standards, and mission.
Support the development, implementation, and continuous improvement of developmentally appropriate programming based on member needs, interests, and program outcomes.
Directly supervise assigned department directors and program leaders and provide oversight and support to program staff.
Partner with the Executive Director and People & Culture in the recruitment and selection of assigned program staff.
Coach and develop assigned program leaders and staff to support strong program delivery, youth development practices, and professional growth.
Participate in individual and group supervision sessions and professional development opportunities as approved, provided, or directed.
Promote an inclusive program environment that values the diverse backgrounds, experiences, and perspectives of staff, volunteers, members, and families.
Develop and maintain relationships with external resources and community partners that support program goals and enhance opportunities for members, as appropriate.
Cultivate parent and community engagement in support of Club programs and participate in Club events and fundraising activities as appropriate.
Participate in organization-wide and Boys & Girls Clubs of America professional learning, training, and shared-learning opportunities as appropriate.
Collaborate with the Director of Operations to coordinate program schedules, space, staffing, safety, and other operational needs that support effective program delivery.
Lead and participate in program evaluation and quality-improvement efforts, including member surveys, program quality assessments, and outcome measurement activities, and use findings to strengthen program delivery.
Other related duties as specified by the Executive Director.