Program Director – IRTS Program
About The Position
Gateway Health Services is seeking an experienced and motivated Program Director to support operations within our Intensive Residential Treatment Services (IRTS) program. This leadership position plays a key role in maintaining a safe, structured, recovery-oriented treatment environment while supporting staff, ensuring regulatory compliance, and overseeing day-to-day program operations. The Program Director works closely with the Clinical Director, nursing staff, prescribers, and interdisciplinary team members to support high-quality mental health services for adults experiencing serious and persistent mental illness and co-occurring challenges.
Requirements
- Master’s degree in social work, psychology, counseling, or related behavioral health field required
- Experience in mental health, residential treatment, or behavioral health settings required
- Strong organizational, communication, leadership, and problem-solving skills
- Ability to work effectively in a fast-paced, high-acuity treatment environment
Nice To Haves
- Licensure preferred (LICSW, LPCC, LMFT, or LP)
- Leadership or supervisory experience strongly preferred
- Knowledge of Minnesota Statutes 245I, IRTS, or licensed residential services preferred
Responsibilities
- Support daily clinical and operational functions of the IRTS program
- Help maintain a safe, therapeutic, trauma-informed, and recovery-oriented residential environment
- Provide leadership and support during team meetings, care coordination, and daily operations
- Assist with staffing coordination, scheduling, and program coverage needs
- Support crisis response and emergency procedures when necessary
- Provide clinical guidance, coaching, and support to staff
- Monitor clinical documentation for quality, timeliness, and compliance
- Support implementation of individualized treatment plans and therapeutic interventions
- Promote integrated and person-centered mental health treatment practices
- Support coordination of medication management and health service processes with nursing staff and prescribers
- Supervise and support interdisciplinary team members, trainees, and interns as applicable
- Participate in recruitment, interviewing, onboarding, and staff retention efforts
- Conduct staff coaching, feedback, and performance evaluations
- Ensure staff complete required trainings and competency requirements
- Ensure compliance with Minnesota Statutes 245I and applicable state and federal regulations
- Support licensing reviews, audits, corrective action plans, and quality improvement initiatives
- Monitor safety procedures, risk management practices, and program policies
- Assist in maintaining documentation and operational standards consistent with DHS expectations
- Participate in referral review, intake, and admissions processes
- Coordinate care with hospitals, case managers, pharmacies, prescribers, and community providers
- Build collaborative relationships with external partners and stakeholders
- Facilitate communication across clinical and administrative teams to support continuity of care
Benefits
- Competitive Compensation
- Health, Dental, and Vision Insurance
- Paid Time Off
- Flexible Scheduling Options
- Supportive and Collaborative Team Environment
- Career Advancement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
