Program Director

Sevita•Tampa, FL

1d•Onsite

About The Position

Responsible for managing the services delivered to a designated program or set of programs, and the operation of programs. This is a full-time, exempt, salaried supervisor role.

Requirements

Bachelor's degree
Two to three years of related experience in the Human Services Industry preferred.
An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
Other education and experience as required by applicable regulations.
Current driver's license, car registration and auto insurance if driving on behalf of the Company or providing transportation to individuals receiving services.
Licensure(s) as required by state.
Medication Management Certificate issued with the completion of Company provided training.
Mandatory Reporter Certificate issued with the completion of Company provided training.
Other training(s) and/or certification(s) per state requirements and/or service line.
For specific programs: AZ Behavioral Health programs must meet BHT requirements.

Nice To Haves

Two to three years of related experience in the Human Services Industry

Responsibilities

Oversee organization and implementation of direct supports, person-centered planning and implementation, health care, advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management, and maintenance of the physical environment.
Recruit and hire staff, potentially participating in hiring events and partnering with Talent Acquisition to identify hiring needs for Direct Support Professionals and Program Supervisors.
Organize and implement on-site orientation and training for assigned programs, monitor training compliance and documentation, conduct monthly staff meetings, and attend regional and other necessary meetings.
Design and monitor employee schedules to ensure all shifts are covered and minimize overtime.
Conduct performance snapshots and evaluations for direct reports, and review/approve evaluations for Direct Support Professionals and other staff.
Coach employees, correct employee behavior, and potentially remove employees in emergencies. Recommend and participate in decisions regarding discipline and termination.
Manage the termination of Direct Support Professionals or other staff members as necessary.
Ensure employee safety and manage workers' compensation programs, monitor compliance, and assist in returning employees to work.
Implement, oversee, and train employees about safety procedures.
Act as the QIDP (if required), write and approve individual program plans, and train/assist staff with plan implementation.
Periodically audit individual records and other program documentation for accuracy and completion.
Conduct program team meetings and progress reviews as appropriate.
Oversee licensing compliance for program services and supports, ensure timely and accurate program documentation, implement compliance plans, and manage individual rights implementation while maintaining confidentiality.
Implement systems and oversee the management of individuals’ funds and property, ensuring safety and accuracy, and auditing financial accounts.
Maintain productive and professional relations with individuals, families, case managers, and other stakeholders, providing regular communication and acting as a point of contact.
Implement satisfaction improvement plans.
Engage in government and community relations, participate in advocacy efforts, and ensure preparedness for home visits.
Implement proactive strategies to reduce or eliminate serious incidents, take immediate steps to correct safety concerns, review all incidents, direct appropriate response, and ensure timely incident reporting.
Oversee coordination of health care appointments and monitor individual attendance.
Oversee the system for medication administration, documentation, and security, review documentation for accuracy, and ensure employees are certified or trained in medication administration.
Approve purchases of medical supplies and equipment, and ensure training in proper use.
Monitor food service in accordance with dietary plans and regulatory compliance, ensuring consideration for special needs and individual choice.
Approve purchases of food, supplies, and equipment, review and monitor monthly invoices for accuracy and budgetary compliance, and attest to company credit card statements and invoices.
Oversee census, attendance information, or other required documentation to assure accurate billing, and ensure program documentation is accurate, complete, and compliant.
Monitor utilization between authorization and provision of services and supports.
Monitor staffing hours for budgetary compliance.
Develop an understanding of program growth strategy and support implementation of growth initiatives.
Monitor census performance for their location(s) and escalate potential service disruptions to the Area Director and Regional Director.
Review referrals to validate fit for specific locations and identify/escalate potential barriers to serving individuals.
Coordinate and prepare for in-person site visits during the referral process.
Coordinate preparations required for expected placements, including staffing, funding, home set-up, and safety requirements.
Ensure vehicles are properly maintained, clean, and safe, implement training procedures for maintenance and safe operation, and address safety concerns with employee vehicles or other transportation means.
Monitor and implement strategies to ensure neat, clean, and safe program environments.
Oversee the environmental safety program, establish a preventive maintenance schedule, and maintain furnishings, equipment, and facilities in good repair and compliant with regulatory standards.
Perform other duties and activities as required, including backfilling roles under supervision.
Be available on-call to support staff, find coverage, or cover shifts as needed.