Program Director (Youth on Fire)

The Home for Little Wanderers • Watertown, MA

18h • Onsite

About The Position

Under the general direction of the VP of Community Services, the Program Director (Youth on Fire) is responsible for planning, directing, overseeing, and managing the operations and staff within the program. This role involves collaborating externally with referral sources to ensure a steady flow of eligible clients, overseeing client services, education, and treatment plans to ensure high quality and consistency with program goals, and providing a safe learning environment for clients and their families.

Requirements

• Proven leadership and management experience in a multi-disciplinary setting required
• Computer application skills (e.g. MS Office, SPSS, etc) required
• Computer literate including Microsoft Office with the ability to learn new software applications

Nice To Haves

• Masters Degree in Social Work, Human Services and/or Education preferred
• Professional license preferred
• Clinical experience preferred
• Prior experience in the field of Child welfare and/or child education preferred
• Knowledge of Child Welfare system with working knowledge of state agencies

Responsibilities

• Plan, direct, and oversee the activities within the program.
• Oversee all program staff and provide regular one-on-one supervision to key leadership members.
• Ensure regular feedback and guidance is provided for employee development and enhanced productivity.
• Administer the performance evaluations and performance management process.
• Participate in the selection and termination of staff.
• Promote a positive work environment.
• Work with Vice President to assess, develop, and implement program services appropriate to the needs of clients and their families.
• Ensure services are coordinated and integrated.
• Regularly evaluate services and implement plans, with measurable outcomes, for continual improvement.
• Establish, maintain, and nurture working relationships with community agencies, and federal, state, and local agencies to ensure a steady flow of eligible clients to program.
• Establish, review, and implement program policies and procedures.
• In consultation with Vice President, continuously consider new processes and initiatives to improve and/or expand services as appropriate.
• Maintain effective working relationships with agency staff.
• Leverage the breadth and depth of agency resources available to ensure the successful management of the program.
• Responsible for compliance with policies of the agency at the program level.
• Participate in the development and implementation of the annual operating budget for the program.
• Monitor performance against approved budget allocations, investigate variances, and implement corrective actions as necessary.
• Communicate with Vice President on issues related to budget or budget requests.
• Oversee the intake and discharge process and ensure all appropriate paperwork and all data entry is completed and delivered in a timely, efficient manner.
• Maintain program census and ensure program is following relevant agency guidelines.
• Oversee risk management and participate in crisis resolution.
• Review, approve, and process critical incident reports to Quality Management and appropriate staff.
• Develop and prepare various reports as required, such as program updates and share appropriate feedback with staff.
• Provide information on program goals and objectives, treatment plans, resources, and other pertinent information to appropriate collaterals as needed.
• May be responsible for providing agency thought leadership for special initiatives offered through state funders.
• May lead internal and external initiatives around such services (e.g., CBHI services, etc.).
• Attend monthly/quarterly meetings and represent program and agency at internal and external meetings.
• Act as a liaison to providers and community resources.
• Manage finances, including budgeting, purchasing, expense reports, and meetings.
• Manage hiring, including screening, interviews, onboarding, and training.
• Manage reporting, including quarterly data reports to various funders.
• Manage supervision, including weekly meetings with employees.
• Conduct weekly staff meetings.
• Coordinate HIV/STI testing, reporting, and document submission.
• Perform administrative tasks as needed.
• Manage community partnerships.
• Manage Food & Nutrition program.
• Oversee the maintenance of the facilities and equipment.
• May provide 24-hour on-call support and provide rotating coverage to assure 24/7 on-call program support.
• May provide direct care and/or services to clients and families in the program.

Benefits

• Generous time off including up to 20 days per year for new full-time employees, plus 11 holidays, 5 sick days, and 2 personal days
• Health and Dental Insurance that is effective immediately upon hire
• Extensive training to new staff
• Tuition reimbursement of up to $2,400 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager