Program Director

BCFS Health and Human Services•McAllen, TX

About The Position

The Program Director is responsible for using sound professional judgment and best practices to supervise staff to ensure quality service are provided to clients and the programs are in compliance with, all policies, procedures and contract requirements. It's a great feeling to work for a company that does so much good for others around the world!

Requirements

Bachelor’s degree in education, business, social work, sociology, or social science related field from an accredited college or university in a related field.
2 years of experience in developing and implementing a program or business including experience in the administration, financial management and supervision of employees.
3 years of experience in working with children and adolescents in a large organization.
Maintain certificates required for the position including but not limited to First Aid and CPR.
Valid Texas Driver’s license with a clear driving record and reliable transportation.
Pass a pre-employment drug screen and random drug screens.
Provide proof or work eligibility status upon request.
Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years).
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

Graduate degree from accredited program/institution in a human services field.
3 plus years in senior management, multi-tasking high priority projects, development, oversight, and management.

Responsibilities

Develop and implement program components and resources that result in the growth and enhancement of the CYD program.
Conduct outreach to educate the public on the CYD program and create MOUs with other youth-servicing agencies in the CYD zip codes.
Lead the assigned team by providing consultation and staff meetings on a regular basis to review and to evaluate each youth in the program and to ensure staff needs are being met, to perform their job responsibilities.
Responsible for ensuring contract compliance by monitoring youth services to see that all contract deliverables are met and by seeing that best practice is utilized to provide quality services to youth.
Act as liaison with program contract managers to initiate phone calls, to participate in monthly meetings, to provide required reporting as required by the contract.
Monitor and maintain an internal procedure manual for the programs that includes written processes, contract specific requirements, and agency policy and procedures.
Guide, lead, develop, and mentor all direct reporting staff and interns to promote optimal performance through regular communication and evaluations.
Implement BCFS HHS safety protocols
Maintain confidentiality in all areas of the service population and program operations.
Maintain BCFS HHS professional and ethical standards of conduct including demonstrating respect for agency staff, the service population, and community members and complying with required dress code, at all times.
Work evenings, weekends and holidays as needed or requested by position supervisor.
Responsible for oversight of the budget for the CYD program. This includes reviewing monthly general ledgers, billing spreadsheets, day to day tracking of expenses, and reviewing all financial reports for compliance.
Monitor and approve program spending based on approved budgets.
Review and approve monthly spending reports for direct reports. Collects and submits original receipts, expense reports, sign in sheets, and other required documentations for budget and billing in a timely manner.
Complete ongoing training, weekly consultation, and completion of monthly case file audits, review of case documentation, report writing, and shadowing of case managers.
Demonstrate the ability to: Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
Demonstrate the ability to: Communicate effectively in writing and verbally in English.
Demonstrate the ability to: Work in a fast-paced environment.
Demonstrate the ability to: Maintain computer literacy required to meet the responsibilities of the position.
Demonstrate the ability to: Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
Demonstrate the ability to: Travel as needed.
Other job duties as assigned per grant requirements.