Program Director

Sevita•Indianapolis, IN

13d•Onsite

About The Position

The Program Director is responsible for managing the services delivered to a designated program or set of programs, and the operation of programs. This is a full-time, exempt, salaried supervisor role with a pay rate of $53,000 yearly. The role involves overseeing various aspects of program management, including direct supports, person-centered planning, healthcare coordination, stakeholder relations, regulatory compliance, staffing, training, financial management, and facility maintenance.

Requirements

Bachelor's degree
Two to three years of related experience in the Human Services Industry preferred.
An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
Other education and experience as required by applicable regulations.
Current driver's license, car registration and auto insurance if driving on behalf of the Company or providing transportation to individuals receiving services.
Licensure(s) as required by state.
Medication Management Certificate issued with the completion of Company provided training.
Mandatory Reporter Certificate issued with the completion of Company provided training.
Other training(s) and/or certification(s) per state requirements and/or service line.
For specific programs: AZ Behavioral Health programs must meet BHT requirements.

Nice To Haves

Two to three years of related experience in the Human Services Industry

Responsibilities

Oversee organization and implementation of direct supports, person-centered planning and implementation, health care, advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management, and maintenance of the physical environment.
Recruit and hire staff, participating in hiring events and partnering with Talent Acquisition.
Organize and implement on-site orientation and training for assigned programs, monitor training compliance, and conduct monthly staff meetings.
Design and monitor employee schedules to ensure all shifts are covered and minimize overtime.
Conduct performance evaluations for direct reports, and review and approve staff performance evaluations.
Coach employees, correct behavior, and recommend or participate in decisions regarding discipline and termination.
Ensure employee safety and workers' compensation program compliance, and train employees on safety procedures.
Act as QIDP (if required), write and approve individual program plans, and train staff on implementation.
Audit individual records and program documentation for accuracy and completion.
Conduct program team meetings and progress reviews.
Oversee licensing compliance, ensure timely and accurate program documentation, and manage individual rights implementation.
Implement systems for managing individuals' funds and property, ensuring safety and accuracy, and auditing financial accounts.
Maintain productive relations with individuals, families, case managers, and other stakeholders, providing regular communication.
Engage in government and community relations, participate in advocacy efforts, and ensure preparedness for home visits.
Implement strategies to reduce incidents, review all incidents, direct appropriate response, and ensure timely incident reporting.
Oversee coordination of health care appointments and monitor individual attendance.
Oversee medication administration system, documentation, and security, and review documentation for accuracy.
Approve purchases of medical supplies and equipment, and ensure training in proper use.
Monitor food service in accordance with dietary plans and regulatory compliance.
Approve purchases of food, supplies, and equipment, and review monthly invoices for accuracy and budgetary compliance.
Oversee census, attendance information, or other required documentation for accurate billing.
Monitor staffing hours for budgetary compliance.
Monitor census performance and escalate potential service disruptions.
Review referrals to validate fit for specific locations and identify potential barriers.
Coordinate preparations for expected placements, including staffing, funding, home set-up, and safety requirements.
Ensure vehicles are properly maintained, clean, and safe.
Monitor and implement strategies to ensure neat, clean, and safe program environments.
Oversee environmental safety program, establish preventive maintenance schedules, and maintain furnishings, equipment, and facilities.
Perform other duties and activities as required, including backfilling roles under supervision.
Be available on-call to support staff, find coverage, or cover shifts as needed.
Manage Direct Support Professionals, Program Supervisors, and other staff members.
Complete performance evaluations, orientation, and training.
Make decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions.
Resolve employee problems within position responsibilities.