Program Director - Milford CBHC

Riverside Community Care • Milford, MA

9d • Onsite

About The Position

Riverside Community Care is seeking a dynamic Program Director to lead its Community Behavioral Health Center (CBHC) services. This role involves shaping the future of integrated behavioral healthcare by overseeing a multidisciplinary team that provides urgent care, outpatient services, integrated treatment, crisis coordination, and community-based behavioral health supports. The Program Director is crucial for ensuring high-quality, responsive care, driving program growth, operational excellence, staff development, and innovation.

Requirements

• Master’s Degree in Clinical Mental Health discipline and independent clinical licensure required.
• Five years management/supervisory or administrative experience in a similar mental health setting required.
• Seven years clinical experience in a multi-disciplinary mental health setting required.
• Familiar working with following populations within the substance use/medication assisted treatment and youth/young adult services.
• Experience with or willingness to learn business intelligence analytics and how to use machine learning in data-driven decision-making.
• Experience in program development with a strong commitment to program growth, change, access and adaptability to the needs of the community.
• Enthusiasm to learn and integrate technology into the work environment, including providing therapy and supervisory services via video conferencing.
• Strong (immediate to advanced) skills in the utilization of technologies (i.e. word, excel etc)
• Valid driver’s license and regular access to a reliable vehicle required

Nice To Haves

• Experience with video-conferencing platforms preferred.

Responsibilities

• Lead daily operations of CBHC and outpatient services
• Oversee urgent care workflows, access standards, and integrated care delivery
• Supervise and mentor multidisciplinary staff including clinicians, prescribers, peers, nurses, case managers, and administrative team members
• Support innovative initiatives including telehealth, substance use/MAT programming, and technology-driven solutions
• Utilize data and analytics to guide decision-making and improve outcomes
• Monitor program quality, fiscal performance, productivity, and regulatory compliance
• Foster strong relationships with community providers, funding sources, hospitals, and state agencies
• Build a collaborative culture grounded in recovery, resilience, empowerment, and continuous improvement

Benefits

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

What This Job Offers

• Job Type: Full-time
• Career Level: Manager