Program Director - IS. 190

EAST SIDE HOUSE SETTLEMENTNew York, NY
$50,000 - $55,000Onsite

About The Position

East Side House (ESH) is a community resource in the Bronx and Northern Manhattan dedicated to expanding opportunities for individuals, families, and communities through education, career, and supportive services. The SONYC After School programs align with this mission by providing high-quality programs and services within community centers and school partnerships. Reporting to the Department Director of Middle School Programs, the Program Director is responsible for providing leadership, management, and oversight of the SONYC after-school program. This includes ensuring high-quality services, operational excellence, and compliance with various city agencies (DYCD, DOE, DOH) and organizational standards. The Program Director will oversee daily operations, supervise and develop staff, manage enrollment and program quality, cultivate partnerships with school leadership and families, and ensure the successful implementation of program goals and contractual requirements. As a member of the Youth & Adolescent Division team, the Program Director is expected to demonstrate strong leadership, professionalism, collaboration, accountability, and a commitment to continuous improvement while fostering a positive, inclusive, and supportive environment for youth, families, staff, and community partners. This position directly supervises the Education Specialist, Program Assistant, Group Leaders, Activity Specialists, and other program staff, and interacts regularly with Human Resources, Finance, Operations, Compliance, and Facilities departments, as well as school administrators and community partners. The role focuses on positive youth development, academic enrichment, social-emotional learning, leadership development, and family engagement, providing high-quality after-school programming, effective staff supervision and coaching, operational oversight, and meaningful services that promote student success and strengthen community partnerships.

Requirements

  • Minimum Bachelor's degree or the equivalent of 5+ years in youth services preferred, at least 2 of those years are in a supervisory role required
  • Master's degree in a related field preferred
  • Familiarity with the respective Bronx communities, key stakeholders, and resources
  • Experienced in designing, planning, and implementing structured programs
  • 2+ years in supervising more than ten program staff
  • 2+ years of budget, contract, and grant management experience
  • Ability to work independently, assesses priorities, and take initiative
  • High level of proficiency in administrative work
  • Capacity to thrive under pressure while working on multiple tasks and projects
  • Knowledge of the public education system and positive youth development best practices
  • Strong public speaking, writing, and organizational skills
  • A team player with a demonstrated commitment to working with urban youth and young adults from a strength-based perspective
  • Employees must be clear to work at ESH.
  • Employment is contingent upon successful completion of background checks and/or screenings.
  • Department of Health Fingerprint Clearance
  • Department of Education Fingerprint Clearance
  • State Central Registry (SCR) Clearance ($25.00)
  • Staff Exclusion List (SEL) Clearance
  • Health Statement
  • COVID Vaccine Required
  • Online trainings: Mandated Reporter, 2 hours
  • Foundations of Health & Safety Training, 5 hours

Nice To Haves

  • Bi-lingual (Spanish preferred) a plus

Responsibilities

  • Provide overall leadership and day-to-day management of the SONYC after-school program to ensure high-quality services and successful program operations.
  • Supervise, coach, evaluate, and support program staff through regular observations, meetings, and professional development.
  • Ensure compliance with all Department of Youth and Community Development (DYCD), Department of Education (DOE), Department of Health (DOH), School-Age Child Care (SACC), and organizational policies and procedures.
  • Develop, implement, and monitor engaging academic, enrichment, recreational, leadership, and social-emotional learning activities that meet the needs of participating youth.
  • Build and maintain positive working relationships with school administrators, teachers, families, community partners, and other stakeholders.
  • Monitor student enrollment, attendance, retention, and participation to meet contractual performance targets and program goals.
  • Maintain accurate program documentation, reports, databases, incident reports, and other required records in accordance with agency and funder requirements.
  • Manage program budgets, supplies, purchasing, and inventory while ensuring responsible stewardship of program resources.
  • Coordinate staff schedules and ensure adequate program coverage during all operating hours, special events, school breaks, and field trips.
  • Conduct staff recruitment, interviews, onboarding, training, coaching, and performance evaluations in collaboration with the Department Director and Human Resources.
  • Ensure the health, safety, and well-being of all participants by maintaining a safe, inclusive, and supportive program environment.
  • Attend required meetings, trainings, professional development sessions, and agency events as assigned.
  • Travel between program locations, attend off-site meetings, and provide operational support at other agency sites as needed.
  • Perform additional duties and special projects as assigned by the Department Director.

Benefits

  • 401k
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Paid Holidays
  • Paid Volunteer Time
  • Professional Development
  • Tuition Reimbursement
  • Employee Discount Programs
  • Wellness Programs
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