Program Director, Middle Schools Programs

YMCA of Central Florida•Orlando, FL

About The Position

Under the direction of the Operations Director, the Program Director provides leadership and management of K–8 before- and/or after-school programming and summer camps at approximately 10 sites across Orange and Lake Counties. The role manages program development and implementation across before- and after-school programs, summer camps, and teen development, with the goal of achieving strategic objectives and providing outstanding service to students, participants, and parents. The position oversees program operations, quality, staffing, budgets, reporting, safety, and relationships with school administrators and families. It also supports the broader family center through hiring, volunteer recruitment, events, and efforts to protect participants from abuse and injury. The role may require a flexible schedule, an on-call rotation, and travel within Central Florida.

Requirements

Bachelor’s degree or equivalent required.
At least 3 years of experience managing an educational program.
At least 3 years of experience in staff supervision and leadership.
A record of successful leadership managing multiple departments, including creating schedules and directing salaried, full-time, and part-time staff.
Proficiency in Microsoft Office and computer skills, including management software.
Current CPR/AED and First Aid certification required within 60 days of hire.
Willingness to work a flexible schedule, including weekends and holidays as needed.
Willingness to participate in an on-call schedule rotation as required.
Willingness to travel within Central Florida.
Valid Florida driver license; visual acuity sufficient to operate motor vehicles.
Ability to meet the role’s physical demands, including medium work, varied movements, and lifting or carrying up to 50 pounds.
Patience, understanding, alertness, and ability to follow detailed instructions and work under pressure in a somewhat disruptive environment.
Acceptable hearing and visual capabilities to monitor the environment and children’s well-being; ability to communicate verbally.
Successful employment verification and background screening, including a DCF Level 2 Background Check; some positions may also require a credit check.

Nice To Haves

Management, operations management, education management, or a related field of study.
Leadership experience across multiple locations.
Child care experience.
Salesforce and Technogym experience.

Responsibilities

Implement K–8 before- and/or after-school programs to retain existing participants and engage new participants; direct staff in supporting schools and initiatives and meeting attendance requirements.
Analyze data, systems, and processes to identify opportunities for program growth and participant retention.
Ensure schedules and procedures support participant/staff connections while meeting mandated ratios; collaborate with sites to achieve program goals.
Use appropriate systems, technology, reporting tools, and data to manage programs and improve participation and retention.
Compile attendance, contractual, grant, and other reports for the Operations Director and Executive Director.
Establish regular inspections to ensure supplies, equipment, and materials are in proper working order; purchase approved items through the requisition process.
Monitor daily operations for compliance with state, local, school district, and YMCA health and safety standards; ensure staff certifications are current.
Manage program quality assessments and related technology.
Provide leadership to the family center’s interviewing and hiring process.
Create and implement programs to increase participation through engagement with current and prospective students, participants, and parents.
Maintain effective relationships with school principals and other school administrators to maximize enrollment and participation.
Plan and execute events at assigned school program sites and promote school programs and YMCA special events to students, parents, and the community.
Recruit, select, develop, supervise, and retain staff; support staff training and career succession planning.
Set performance goals and standards, assess staff performance, conduct annual evaluations, and hold staff meetings.
Work with the School Program Executive Director and Operations Director to plan and manage budgets; control payroll and purchasing costs within financial guidelines.
Process timecards and payroll through the HR/Payroll system accurately and on time.
Identify and recruit active volunteers for the Family Center Annual Scholarship Campaign.
Respond seriously and confidentially to reports of suspicious or inappropriate behavior; follow mandated child abuse reporting requirements.
Communicate the organization’s commitment to protecting consumers from abuse and follow procedures for high-risk activities and consumer supervision.
Report accidents and incidents to a supervisor and follow employee and member injury reporting procedures.
Perform other duties assigned by management.