Program Director

Liberty Resources / Liberty POST•Syracuse, NY

5d•Onsite

About The Position

Liberty Resources is seeking a Program Director for its Supportive Crisis Residences. The organization prides itself on high-quality, integrated, community-based services that meet evolving community needs and is committed to building a diverse workforce that values all team members. They strive to recognize and incorporate the cultural beliefs, values, traditions, language preferences, and health practices of the communities they serve to promote positive health outcomes.

Requirements

Three to five years of management experience working in a social service or related setting.
High School Diploma and Certified by the Office of Mental Health (OMH) as a Certified Peer Specialist or Office of Alcoholism and Substance Abuse (OASAS) as a Certified Peer Recovery Advocate required.

Nice To Haves

Experience with Peer/Recovery services preferred.
Qualified Health Professional listed as a Licensed social worker, alcoholism counselor, mental health counselor or rehabilitation counselor preferred.

Responsibilities

Oversee the 24/7/365 program operations of four OMH licensed Crisis Residence programs (Onondaga, Oswego, Cayuga, and Madison Counties), providing direct supervision, coaching, and performance management of site Supervisors to ensure consistent, high-quality service delivery, regulatory compliance (14 NYCRR Part 589), and alignment with agency standards across all programs.
Ensure all admissions follow OMH screening criteria, including risk assessment, voluntary participation, and appropriateness for Crisis Residence level of care.
Ensure Licensed Professional of the Healing Arts (LPHA) recommendation is obtained and documented for all admissions to support medical necessity and billing compliance.
Oversee development and implementation of Individual Service Plans (ISPs) within 24 hours of admission, ensuring person-centered, strengths-based planning.
Ensure required services are delivered, including psychiatric rehabilitation, peer support, safety planning, care coordination, and medication monitoring.
Maintain staffing plans that meet OMH standards, including 24/7 awake coverage and appropriate staff-to-guest ratios.
Supervise multidisciplinary staff including Crisis Intervention (CI) Professionals, CI Staff, and Peers, ensuring appropriate supervision structures and peer integration.
Ensure all documentation meets OMH standards, including daily progress notes, admission records, ISPs, and discharge summaries.
Oversee utilization management, ensuring length of stay does not exceed 28 days unless clinically justified and coordinated with payors.
Ensure compliance with incident reporting requirements, including Justice Center and OMH regulations.
Completes all required documentation, in timelines in accordance with program standards.