Program Director

Samaritan Daytop Village•New York, NY

2d•Onsite

About The Position

Samaritan Daytop Village, a nationally recognized comprehensive Health and Human Services Agency with over 60 programs across New York City and the greater New York Area, serves over 33,000 New Yorkers annually. Our success depends on our employees, and we are looking for dedicated individuals to join our team. This role is for a Program Director within our Transitional Housing division.

Requirements

Associates Degree with 15+ years of progressive experience working with homeless population.
10+ years of experience supervising social service/human services staff in shelter/transitional or permanent supportive housing.
Experience working with the NYC Department of Homeless Services (DHS) or other similar city-operated organization.
Strong leadership and effective management skills.
Ability to implement and monitor policy and procedure in accordance with agency guidelines.
Knowledgeable about Federal, State, and Local law and regulation governing substance abuse treatment programs.
Good analytical, organizational skills, and problem-solving skills.

Responsibilities

Responsible for the overall clinical management and administrative operations of assigned program(s).
Manages and monitors the job performance of all program employees.
Assures a high quality of clinical services are provided to clients.
Ensures the general upkeep and safety of the managed site is properly maintained.
Ensures established program goals are met.
Maintains a proper level of communication between program employees and agency administration.
Supervises and monitors therapeutic environment to ensure behavioral guidelines are followed and interpersonal relationships remain positive.
Monitors quality, effectiveness, and efficiency of program’s shelter services and safety of environment of care.
Manages program services, improves existing services, and develops new treatment components to meet the needs of persons served.
Assesses needs and ensures program objectives are met.
Helps develop, implement, and deploy agency policy and procedures.
Provides clinical and administrative supervision to program staff.
Interviews, hires, trains, appraises disciplines, and may terminate subordinate staff.
Provides administrative supervision for plant operations; ensures a safe and secure environment of care.
Ensures clinical staff maintains accurate, complete, and timely records that comply with regulatory standards and agency internal policy and procedure.
Ensures that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state, and local law/regulation, including 42 CFR confidentiality and HIPAA privacy and security regulations and agency requirements.
Interfaces with other departments and clinical program directors to meet program and agency’s goals and objectives.
Plans, develops, and conducts in-service training to maintain and improve staff competencies.
Keeps Executive Management informed about the program and prepares status reports as required.
Participates in internal Management/Quality Improvement committees.