Program Director

Network Human ServicesManchester, CT
$0 - $70,106Onsite

About The Position

The Program Director is responsible for all aspects of the management and supervision of their assigned programs. This role requires a strong understanding of human services and experience working with individuals with physical/intellectual disabilities. The Program Director will report directly to the Executive Director and will oversee Program Managers, ensuring compliance with state and agency regulations, developing emergency plans, and managing program budgets. High visibility within the programs is required, along with the ability to function effectively as part of a senior-level administrative team.

Requirements

  • High School diploma or GED is required.
  • Five or more years of management experience in human services required.
  • Five or more years working with individuals with physical/intellectual disabilities.
  • Demonstrated interpersonal and communication skills.
  • Strong organizational skills.
  • Computer proficiency including Microsoft Outlook, Word, Excel, Power Point and Therap electronic client data base.
  • Ability to exercise sound, professional judgment and maintain confidentiality.
  • Commitment to follow implementing agency policy and supervise staff to adhere to policies.
  • Ability to function effectively as part of a senior level administrative team.
  • Valid Connecticut Driver's license and eligibility for Network, Inc.'s auto insurance.
  • Obtain and maintain all required certifications including First Aid, CPR, PMT, Annual In-service and Medication Certification.

Nice To Haves

  • Bachelor's Degree or equivalent is preferred.

Responsibilities

  • Supervises and evaluates assigned Program Managers.
  • Directly oversees assigned programs with high visibility required.
  • Conducts regular and on-going meetings with Managers.
  • Assures implementation of all state and agency regulations and standards within their programs.
  • Responsible for program licensing and plans of correction.
  • Develops, implements and coordinates all emergency notification and action plans.
  • Conducts unannounced audits on their assigned programs.
  • Represents the agency in a professional manner at all times.
  • Assists in development of policies and procedures.
  • Processes incident reports received including 255 and 255M incident reports.
  • Coordinates disciplinary issues with the Human Resources Director.
  • Responsible to complete State reports including URR packets as needed.
  • Attends IP's and six month reviews.
  • Provide oversight, review and timely feedback to Managers of required program documentation.
  • Maintains contact with Executive Director on emergency issues as required.
  • Monitoring of assigned program staffing budgets.
  • Processes incident reports received.
  • Assists in development of agency policies.
  • Participate in the interviewing of Program Managers.
  • Review State QSR reports and ensure timely follow through for open items.
  • Take after business hours calls and to be On-Call every other weekend.
  • Serve on agency committees including fund raising events.
  • Expected to improve services and to bring in community resources for programming.
  • Carries out other responsibilities as required and assigned.
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