Program Director

HEALTH CONNECT AMERICA, INC • Columbia, SC

1d

About The Position

Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us!

Requirements

• Bachelor’s Degree in a human services field (e.g., Social Work, Psychology, Sociology, Counseling, Criminal Justice).
• Minimum of 5 years' experience in a community-based setting with children and families, including at least 2 years in a supervisory role.
• Ohio: Master’s degree in Social Work, Counseling, or related field.
• Ohio: Must be a fully licensed therapist in the state of Ohio with LISW, LPCC, or LMFT.
• Virginia: Master’s degree in Social Work or Counseling.
• Virginia: Active professional license in the state of Virginia as a Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW).

Responsibilities

• Overseeing the development and operations of programs within a specified geographical area.
• Managing personnel, finances, and program execution while ensuring compliance with licensure, payer, and accreditation standards.
• Acting as a liaison with referring agencies and overseeing daily operations.
• Communicating with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.
• Establishing and maintaining positive working relations with potential and established referral sources ensuring delivery of services, and continued development of the region.
• Assigning caseloads and identifying hiring needs.
• Recruiting and hiring staff according to company’s best practices procedures.
• Assisting Office Manager with new hire Onboarding and ensuring all required documents are maintained and organized in electronic personnel files. (Complete new hire Onboarding in absence of OM.)
• Providing orientation and training for staff.
• Personnel Leadership to include monitoring and evaluating staff performance, and making interventions with staff as necessary to improve performance.
• Ensuring all personnel files are maintained in compliance with licensure, payer, and accreditation regulations and standards, and are well organized.
• Processing and approving the region’s payroll.
• Providing individual clinical and/or operational/administrative supervision to direct care staff, and documenting supervision sessions.
• Providing clinical and risk management oversight in day-to-day operations to include client crises.
• Conducting staff meetings.
• Developing initial drafts of annual budget; reviewing monthly financial statements; and maintaining region’s budget.
• Developing annual strategic plan for region.
• Developing regional territory in conjunction with regional budget and strategic plan.
• Ensuring compliance with all state regulatory bodies and COA.
• Reviewing and ensuring clinical documentation is complete and submitted in established timelines.
• Managing all client authorization requirements including timeliness of pre-certifications, concurrent reviews and discharges.

Benefits

• Flexibility in scheduling
• Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually
• Paid time off
• Paid holidays
• Medical insurance
• Dental insurance
• Vision insurance
• Other voluntary insurance products
• Access to a Health Navigator
• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• 401(k) Retirement Plan
• Benefits Hub
• Tickets at Work

What This Job Offers

• Job Type: Full-time
• Career Level: Manager