Program Director - Outpatient Services

NORTHERN PINES MENTAL HEALTH CENTER • Brainerd, MN

1d • $85,000 - $105,000 • Onsite

About The Position

Northern Pines Mental Health Center is seeking a Program Director to join our Outpatient Team. This role is responsible for all aspects of the day-to-day operations as well as long-term strategic development of Outpatient Services within Northern Pines Mental Health Center. This full-time role will operate throughout our six-county service region.

Requirements

• This position may be filled by a mental health professional independently licensed in the state of Minnesota (i.e. LICSW, LMFT, LP, Psychiatric Nurse, LPCC)
• Master’s degree in behavioral health sciences
• Minimum two years’ supervised experience in the provision of mental health services

Nice To Haves

• Leadership experience in a not-for-profit setting is preferred
• Certification to provide Board Approved Clinical Supervision in respective licensure is preferred

Responsibilities

• Complete all supervisory functions for Outpatient staff including but not limited to: recruitment and selection, training, scheduling, providing direction, delegating assignments, performance evaluation, receiving and addressing employee feedback, and addressing performance concerns
• Collaborate with the Director of Operations, Clinical Director, and Human Resources to develop and enforce policies, procedures and protocols that protect the health and safety of clients and assure client needs are met
• Regularly facilitate staff meetings. May provide clinical or individual supervision as necessary and/or licensure allows
• Manage Outpatient program budgets including but not limited to: expenses, revenues, grant funds, and contracts
• Coordinate and facilitate supervision with program supervisors
• Manage daily operations of Outpatient Program in compliance with all state and federal regulations including but not limited to: standards of care, licensing and insurance, keeping up with and incorporating all state and federal regulations that impact applicable programs
• Maintain contracts and certifications through DHS, including proactively writing and collaborating on any relative grants, RFP’s, etc.
• Monitor and support individual staff productivity goals by setting clear expectations, regularly reviewing performance, and providing coaching as needed. Clearly communicate team and individual goals, actively engage staff in their goals, encouraging a shared commitment to achieving outcomes
• Routinely monitor staff/client schedules and caseloads for efficiency, as well as regular reporting and monitoring of incomplete documentation and billing, according to NPMHC standards
• Ensure appropriate documentation for clients is completed within necessary timelines, including by not limited to progress notes, evaluations, assessments, consents, treatment plans, crisis plans, and screenings
• Train members of the team and other staff within the agency on processes required by policies, procedures, etc., as relevant to the program
• Complete audits in collaboration with the Clinical Director to ensure program requirements are being met
• Monitor and evaluate client care to ensure treatment is carried out in accordance with agency philosophy and quality standards
• Maintain current knowledge of program regulations and ensure all standards and expectations are being met
• Work closely with Director of Support Staff Services and Director of Care Coordination to collaborate support and coordination services at all Outpatient clinics
• Develop and implement initiatives that foster long-term, strategic growth of Outpatient services at Northern Pines, particularly as they relate to building an integrated model of care
• Maintain a small direct practice caseload

Benefits

• Competitive wages
• Exceptional benefits package
• Health, Dental, Disability and Life insurance with other additional voluntary options for spousal life, short term disability, accident, hospital indemnity and critical illness plans
• Health Savings account with employer contribution
• 401K with employer match
• Generous paid time off (Earn 19 days/ year your 1st - 3rd years. Increases with longevity!)
• Nine holidays observed per year as follows: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving Day, Christmas Eve Day, Christmas Day and a Weather Float Day.
• Supportive of time off for a healthy work/life balance
• Bereavement Pay
• Travel reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager