Program Director II

NorthBay START•Fairfield, CA

3d•Onsite

About The Position

We are seeking a dynamic, hands-on leader to join our fast-paced residential behavioral health treatment program. This leadership role is ideal for an experienced professional who thrives in active environments, values recovery-oriented care, and wants to remain closely connected to direct services. The Program Director plays a key role in staff support, member advocacy, clinical collaboration, and day-to-day program operations, helping ensure high-quality care in a supportive, mission-driven setting. This is an at-will leadership position within a service delivery system. This position is responsible for all aspects of service development, design, and implementation. Additionally, this position is responsible for the day-to-day supervision of assigned staff who perform the established duties of the program. This is a management position responsible for all phases of the management process within the assigned program. The services directed by this program will include coordination of care with existing mental health programs, Program Directors and Regional Directors.

Requirements

Graduation from an accredited college or university with a master’s degree in Social Work, Marriage and Family Psychology, or a related field
Licensed or license-eligible as a LMFT, LCSW or LPCC
Four (4) years of varied experience as a provider of medical, substance use or mental health services
Minimum of one (1) year supervisory/ management experience
California driver’s license & current vehicle insurance/registration
Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles.

Nice To Haves

Registration with one of the following: Board of Behavioral Sciences, or CA Board of Psychology

Responsibilities

Ensures staff compliance with productivity standards to ensure fiscal viability of program.
Assesses, develops and implements plans to meet programming and service provision needs.
Provides “on-the-spot” support that is both helpful to the members and consistent with the philosophy of the agency.
Represents the Program at community and other stakeholder meetings as assigned.
Liaise with County personnel, insurance plans or other health plan/government bodies with regard to program design, audit and other regulatory issues of contract.
Conducts public relations activities in coordination with administration.
Works with program staff and members to develop planning and evaluation strategies.
Provides prompt intervention in the event of a crisis both to stop the crisis and to notify, when indicated, persons and agencies necessary for the resolution of the crisis situation.
Ensures the safety, health, and well-being of staff and members.
Monitors safety status of facility; represents or assigns a representative to the safety committee.
Facilitates all-staff meetings.
Responsible for budget development in conjunction with Fiscal Department; monitors budget on a monthly and annual basis.
Ensures overall compliance with contractual agreement with providers including outcomes.
Ensures services meet quality management standards for documentation, billing and service provision.
Provides all necessary reports to funders and Administration in a timely fashion.