Program Director, Hospitality Consulting

Oracle•Canada,

43d•CA$93,900 - CA$143,900

About The Position

Join the Oracle Hospitality Revolution: Unlock Your Potential as a Program Director! Oracle Hospitality seeks a Program Director to join its Oracle Consulting for Industries Business Unit. This role will leverage technology and value-added processes to deliver strategic cloud solutions, decrease costs, and increase flexibility to meet business revenue targets. The Program Director will also manage project portfolios, resources, best practices, analysis, reporting, and knowledge sharing.

Requirements

Bachelor's degree in a business or computer-related field
3+ years of related experience in a best-in-class project management organization
Experience in Hotel and/or restaurant management operations
Successful management of Oracle OPERA installations and version upgrades, Oracle Food & Beverage, and retail application installations
Knowledge and understanding of Oracle hospitality products and services.
Broad, strong technical knowledge encompassing Datacenter technologies, LAN/WAN Networking, Database, Platform, and application.
Experience utilizing enterprise project management tools such as Primavera.
Excellent communication and presentation skills, with the ability to express complex concepts in plain language.
Strong leadership capabilities and interpersonal skills
Ability to learn quickly and adjust to changing priorities while maintaining a positive, can-do attitude.

Nice To Haves

Project Management Professional (PMP) Certification is a plus.
7+ years of project management, product design, or related industry management experience
Experience working in a matrix business environment, with a track record of delivering results through collaboration and working with internal and external organizations and individuals
Strong technical knowledge and experience with Oracle Hospitality products and services
Experience with cloud-based technologies and solutions

Responsibilities

Oversee all project delivery for one or more nominated accounts, within the Consulting Program portfolio.
Support Project Managers to plan and deliver managed services projects consistently on-time and on-budget
Design, implement, and educate on standard Program Management processes aligned to the scope of Consulting.
Standardize reporting and business processes aligned with Consulting Initiatives
Provide program leadership through all phases of the project lifecycle.
Determine resource needs and communicate requests for personnel.
Anticipate and proactively remediate project issues internally and with customers.
Partner with Cloud Operations to ensure successful transition from delivery to day two operations.
Strive to consistently improve customer satisfaction, delivery times, and service levels while reducing costs.