Program Director, Facility Operations

MultiCare Health System•Tacoma, WA

2d•$152,443 - $219,357•Hybrid

About The Position

The Program Director, Facility Operations provides system level leadership and oversight for Facility Management across MultiCare Health System. This role supports the development and execution of strategic direction, ensuring alignment with organizational priorities, regulatory requirements, and operational performance standards. As a subject matter expert, the leader drives consistency, efficiency, and quality across Building Services, Plant Operations, and Property Management.

Requirements

Bachelor’s Degree in Hospital Administration, Business, Public Administration, or related field required
Ten (10) years of technical experience working in any combination of regulatory compliance, contract administration, routine capital construction, property management and/or engineering for various equipment systems found in a client-services/client-oriented service provider organization providing services in a healthcare setting
Seven (7) years of experience with The Joint Commission standards, specific familiarity with Environment of Care standards, requirements, and compliance
Seven (7) years of management or supervisory experience with budget responsibility
Driver License/Abstract - Multiple Issuers
Certified Healthcare Facility Manager (CHFM) within 3 years of Hire Date

Nice To Haves

Master’s Degree Preferred
PMP and Lean Six Sigma Experience Preferred
Internal candidates not meeting the minimum qualifications may be considered

Responsibilities

Establish and execute system wide strategies for facility operations, standardization, and performance improvement
Broad knowledge of CMS, TJC, OSHA, EPA, NFPA, and other federal, state, and local regulatory agency standards is essential.
Oversee policies, procedures, training programs, and contracted services to ensure consistency and compliance
Ensure regulatory compliance and continuous survey readiness across all facilities
Support capital planning, facility upgrades, and minor construction or renovation projects
Drive workforce planning, talent development, and a culture of accountability and continuous improvement