Program Director - ACCS

Riverside Community CareMilford, MA
Hybrid

About The Position

Exciting opportunity to join Riverside Community Care as a Program Director for Adult Community Clinical Services! ACCS Integrated Teams provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals and to assist individuals in developing skills, establishing natural supports and resources to live successfully in the community. The Program Director directs the services provided by a comprehensive ACCS program including clinical and administrative leadership consistent with the service model. The Director exemplifies the values inherent in recovery-oriented services, including creating a respectful work environment, engaging in ongoing learning, and participating in continuous quality improvement. The Program Director supervises staff and will actively participate in projects as a member of the division management team.

Requirements

  • Clinical and administrative leadership consistent with the service model
  • Exemplify the values inherent in recovery-oriented services
  • Create a respectful work environment
  • Engage in ongoing learning
  • Participate in continuous quality improvement
  • Supervise staff
  • Actively participate in projects as a member of the division management team

Responsibilities

  • Provide overall leadership and oversight of program operations, staffing, compliance, and service delivery
  • Ensure programs meet all agency, DMH, DPH, MAP, and safety requirements
  • Manage program budgets, financial reporting, billing documentation, and secure handling of funds
  • Hire, supervise, train, evaluate, and support staff performance and professional development
  • Foster strong communication and collaborative relationships with staff, DMH representatives, families, and community partners
  • Oversee person-centered assessment, treatment planning, service coordination, and outcome tracking
  • Provide leadership during crises, including risk assessment, de-escalation, safety planning, and incident response
  • Promote a culture of inclusion, professionalism, ethical practice, recovery, and continuous quality improvement

Benefits

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan with employer match
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
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