Program Development & Operations Intern (Boston)

NORY•Boston, MA

1d•$20 - $20•Onsite

About The Position

NORY is seeking a motivated, creative, and entrepreneurial intern to support its growing Boston after-school, School Break Day Camp, and summer camp programs. The intern will work directly with NORY Boston’s Regional Director and collaborate with the broader leadership team on daily operations, educational program development, family communications, and efforts to grow NORY’s presence throughout Greater Boston. The role offers hands-on experience and meaningful project ownership across areas including marketing, operations, curriculum development, and customer experience. The position combines office-based operations, hands-on STEM project development, and occasional support at local educational programs. It is in person at NORY Boston Headquarters in Brookline, Massachusetts, for approximately 10–15 hours per week, and runs from ASAP through August 31, 2027. The position pays $20 per hour. It is intended for someone seeking experience in business operations, educational leadership, program management, or entrepreneurship.

Requirements

Currently pursuing a college degree or a recent graduate interested in education, business, operations, marketing, or a related field.
Highly organized and detail-oriented, with the ability to manage multiple projects.
Excellent written and verbal communication skills.
Proactive, resourceful, and willing to take initiative.
Able to thrive in a fast-paced, entrepreneurial environment.
Enjoys problem-solving and finding creative ways to improve systems and processes.
Comfortable working independently and collaboratively.
Positive attitude, strong work ethic, and genuine interest in helping children learn and grow.
Comfortable using technology, spreadsheets, and digital organizational tools.
Able to work in person at the Brookline headquarters approximately 10–15 hours per week.
Embodies NORY’s core values.

Nice To Haves

Previous experience working with children, educational programs, summer camps, or after-school programs.

Responsibilities

Assist with designing, building, and testing hands-on STEM projects for after-school programs and School Break Day Camps.
Prepare curriculum materials, classroom supplies, and project kits for upcoming programs.
Help organize and maintain NORY Boston’s makerspace and ensure materials and equipment are ready for use.
Provide substitute teaching and classroom support for after-school programs as needed, following required onboarding and supervision procedures.
Collaborate with the team to improve educational activities and the student experience.
Coordinate material ordering, purchasing, and supply preparation for camps and after-school programs.
Organize, track, and maintain inventory across NORY Boston programs.
Assist with logistical planning and preparation for educational programs.
Support day-to-day administrative tasks and help improve internal organizational systems.
Work with the Regional Director to help programs run smoothly and efficiently.
Monitor daily and weekly enrollment numbers and assist with preparing enrollment reports.
Respond professionally to parent phone calls and emails, including helping manage the Boston team inbox.
Assist families with registration questions, program transfers, and enrollment adjustments under staff guidance.
Conduct parent follow-up calls, gather feedback, and help strengthen relationships with NORY families.
Encourage satisfied families to share their experiences through online reviews.
Create first drafts of newsletters, promotional emails, and other family communications.
Support outreach to local PTAs, PTOs, schools, and community organizations to promote NORY programs.
Assist with marketing initiatives to increase enrollment in after-school programs, School Break Day Camps, and summer camps.
Help identify opportunities to expand NORY’s presence throughout Greater Boston.