Program Delivery Consultant

Humana
$86,300 - $118,700Remote

About The Position

Humana is seeking an experienced team member to help drive strategic direction and ensure execution on the end-to-end processes and projects critical for transformation across our business. As a Consultant, you will shape implementation considerations and work with business owners to translate analysis into execution and help drive enterprise alignment across Consumer Product, Growth Strategy, Transformation Office, Marketing, Compliance, and Operations. While doing so, you will have the opportunity to collaborate with fellow team members, subject matter experts, members of Humana’s leadership team. This role is responsible for providing strategic support and assist in driving execution of end-to-end processes aligned to the Consumer Product Enablement & Solutions organization. This role partners with various functional leads to drive enterprise alignment, develop process redesign, while also identifying long-term opportunity for transformation. This Consultant leverages strong consulting and program management skills to influence executive stakeholders, manage critical milestones, and foster cross-functional collaboration.

Requirements

  • Bachelor’s Degree with outstanding academic credentials
  • 2-4+ years of full-time work experience in consulting, corporate/business unit strategy, or program/project management
  • 1+ years of experience with payer organizations
  • 2+ years of large-scale project or process improvement work
  • Strong problem-solving skills and demonstrated ability to perform complex quantitative and qualitative analysis
  • Excellent verbal and written communication abilities
  • Ability to quickly build and maintain trust with business leaders
  • Highly collaborative, flexible, team-work oriented working style
  • Strong commitment to personal and professional growth

Nice To Haves

  • MBA, MHA, MPH and/or PMP
  • Managed care and/or healthcare services work experience

Responsibilities

  • Collaborate closely with Program Governance Leads to track high-priority product initiative progress, status, and long-term opportunities
  • Partner closely with cross-functional teams to document, redesign, and optimize processes with a focus on automation and operational efficiency
  • Support content creation to drive overall program management
  • Develop executive level communications and PowerPoints to drive strategic decisioning
  • Support business case, KPI, and SLA development across high-priority projects
  • Partner closely with Compliance to understand issues and recommend changes

Benefits

  • medical
  • dental
  • vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
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