Program Data Assistant

Spark the Journey • Washington, DC

3d • Hybrid

About The Position

This is a mission-critical, behind-the-scenes role that powers how Spark delivers, measures, and improves its programs. As a Program Data Assistant, you will ensure that Spark’s data systems, reporting, and communications run accurately and efficiently across our programs. You will work closely with the Programs Data Manager and partner closely with the Programs team and leadership, while indirectly supporting students and mentors and contributing to reporting shared with external partners. Your work is not just about maintaining data—it directly influences student outcomes. You’re powering decisions, not just tracking information, and you sit at the intersection of programs and systems to ensure that the right data is available at the right time. In this role, you will be responsible for maintaining high standards of data accuracy, timeliness, and responsiveness, ensuring that teams can rely on data to guide program delivery and decision-making. This role blends data management, systems operations, and program support. You will be deeply embedded in Salesforce and other program platforms, helping ensure that data is clean, usable, and actionable across Spark. This is a hybrid role (in-office and remote), with expectations to collaborate closely with team members across functions.

Requirements

• Bachelor’s degree preferred; Associate’s degree considered with relevant experience
• Experience with Salesforce or another CRM reporting and data entry
• Strong proficiency in cleaning, reporting, organizing and analyzing data
• Strong attention to detail and commitment to data accuracy
• Ability to work collaboratively across teams and communicate clearly with diverse stakeholders
• Strong organizational and problem-solving skills with ability to improve processes
• Ability to manage multiple priorities in a fast-paced environment
• Passion for Spark’s mission and the communities we serve
• Must be authorized to work in the US without sponsorship now and in the future
• Must pass state criminal background check within 30 days of employment

Nice To Haves

• Intermediate Excel experience (e.g. formulas, pivot tables, VLookUp)
• Experience with survey tools (e.g., Form Assembly or similar platforms)
• Experience with mass communication tools (e.g., Signal Vine or similar)
• Experience with data visualization tools (e.g., Tableau or similar)
• Background in education, nonprofit programs, or youth-serving organization

Responsibilities

• Support the design and implementation of surveys to track participation, outcomes, and program benchmarks
• Conduct basic program data analysis independently and support more advanced analysis and visualization with the Programs Data Manager
• Prepare and organize data for use by internal teams and external stakeholders
• Build and maintain Salesforce reports that support case management and program execution
• Enter, clean, and maintain program data in Salesforce and other Spark systems
• Manage user and participant data across platforms, including learning and communication tools
• Support onboarding of new program cohorts, including survey setup, system updates, and data entry
• Troubleshoot data issues and respond to requests from program staff in a timely and solution-oriented way
• Manage the program communications calendar to ensure timely, consistent outreach to participants
• Track and maintain event data including RSVPs, attendance, and post-event feedback
• Ensure accurate flow of information between communication tools, event systems, and Salesforce

Benefits

• Medical, dental, and vision insurance with Flexible Spending Account options, effective the first day of the month following employment
• 403(b) retirement plan with employer matching of 3% after 6 months of employment
• Life and disability insurance with premiums fully funded by Spark
• 15 days of paid vacation in each of the first two years; 20 days in subsequent years
• Office closed on national and state holidays and between December 24-January 1
• Flexible teleworking policies in response to employee needs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree