Program Data Analyst

Louisiana Community and Technical College System • New Orleans, LA

11d • Onsite

About The Position

The Program Data Analyst position at DCC, within the Student Affairs department and reporting to the VC for Student Affairs, is a full-time, regular appointment. This role is crucial for managing, analyzing, and improving data related to student affairs programs and services. The analyst will be responsible for developing and maintaining databases, ensuring data accuracy and compliance with regulations like FERPA. They will collaborate with various departments to identify data needs and streamline processes. A key aspect of the role involves analyzing student data to evaluate program effectiveness, identify trends, and measure outcomes, translating complex findings into actionable insights for stakeholders. The position also involves supporting assessment initiatives, conducting statistical analyses, and preparing comprehensive evaluation reports. Additionally, the analyst will provide training and support to staff on data utilization, respond to ad hoc data requests, and maintain confidential records. Collaboration across multiple divisions, including Enrollment Management, Financial Aid, and Information Technology, is essential for supporting evidence-based decision-making. The role also includes evaluating the effectiveness of various student programs and initiatives, measuring ROI for student success investments, and assisting with special projects.

Requirements

• Bachelor's degree in Data Analytics, Statistics, Computer Science, Information Systems, Higher Education Administration, or a related field.
• Three to five years of progressively responsible experience in higher education data analytics, institutional research, or student affairs assessment.
• Advanced proficiency in SQL and business intelligence tools such as Power BI or Tableau.
• Experience with student information systems (e.g., Ellucian Banner, Colleague, Workday Student, or PeopleSoft).
• Knowledge of statistical analysis, predictive modeling, and data visualization techniques.
• Familiarity with AI-enabled analytics tools and automation platforms.
• Strong communication skills with the ability to present complex findings to both technical and non-technical audiences.

Nice To Haves

• Master’s degree or equivalent work experience in data analysis, institutional research, or related field.
• 3 years of experience in writing complex SQL queries, reports, data analysis, institutional research, or higher education environment

Responsibilities

• Develop and maintain databases and data collection procedures for student affairs programs and services, ensuring data accuracy, completeness, and compliance with institutional and regulatory standards, including FERPA requirements.
• Work collaboratively with various Student Affairs departments, including admissions, recruitment, counseling, financial aid, testing, and student life, to identify data needs and establish consistent reporting protocols.
• Identify opportunities to streamline data collection and reporting processes and recommend enhancements to existing systems and workflows.
• Stay current with best practices in institutional research and student data analytics.
• Analyze student data to assess program effectiveness, identify trends, and measure outcomes against established benchmarks.
• Prepare regular reports, dashboards, and visualizations for stakeholders across Student Affairs, translating complex data findings into actionable insights for program directors and administrators.
• Support assessment initiatives by collecting and analyzing data on student learning outcomes, retention, engagement, and satisfaction.
• Conduct statistical analyses to evaluate the impact of student affairs programs and services.
• Document findings and recommendations in comprehensive evaluation reports.
• Provide training and support to help Student Affairs staff members access, interpret, and utilize data for decision-making.
• Respond to ad hoc data requests and analytical questions from leadership and departmental staff.
• Maintain confidential student records in compliance with institutional and regulatory standards.
• Collaborate with students, faculty, staff, and other stakeholders to understand data requirements and communicate technical information to non-technical audiences.
• Evaluate the effectiveness of Welcome programs, Orientation, Academic coaching, Emergency grants, Student organizations, First-Year Experience, TRIO, Dual Enrollment, Basic Needs initiatives, and Career Services.
• Measure ROI for student success investments.
• Assist with special projects as assigned by the Director of Institutional Research or designated Student Affairs administrator.
• Perform other duties, tasks, and assignments as required to support the Student Affairs division.

Benefits

• Retirement
• Multiple medical insurance options
• Supplemental insurances (dental, term life, disability, accident, vision, etc.)
• Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses)
• Holidays (14 per year, typically includes longer break at Christmas)
• Generous annual (vacation) and sick leave benefits
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level