Program Coordinator, Greater Boston

Families First Parenting Programs•Boston, MA

1d•$55,000 - $60,000•Onsite

About The Position

Families First's mission is to partner with parents to amplify the power of parents so they can positively impact the lives of children and communities through our groundbreaking programs. Our model includes parenting education and support, family engagement, and alumni opportunities. For more than 38 years, Families First has been a leader in providing parenting education across the Greater Boston area. The organization was founded in 1988 with the goal of helping parents navigate the diverse challenges of raising children by providing research-based parenting education services. Today, Families First provides a comprehensive model for early childhood parenting education, family engagement, and parent leadership through the Power of Parenting™ program and the Ripple Program™. As part of Families First’s Program Department, the Program Coordinator will coordinate and support the implementation of 12-15 programs, specifically the Power of Parenting and the Ripple programs, per year within the Greater Boston region. This includes coordinating recruitment, registration, and program logistics to ensure the successful delivery of programs in English, Spanish, Portuguese, and additional languages as we expand our language delivery.

Requirements

Ability to communicate clearly and effectively in English and at least one additional language is required.
Ability to communicate in Portuguese or Haitian Creole are strongly preferred.
Ability to communicate in Vietnamese, Mandarin, Cantonese, Spanish, or other languages spoken by the families we work with is also highly valued.
Able to climb/descend stairs, bend, and occasionally lift items up to 30 pounds, such as supplies/equipment.
Must be able to travel to sites within Greater Boston and occasionally to Western MA for team meetings/events
Candidate needs to be available to work evenings approximately two times/week

Nice To Haves

Former participant in Families First programming is preferred
Knowledge of Salesforce is a plus

Responsibilities

Develop recruitment plans with partners and monitor each plan’s implementation, with the goal of registering at least 20-25 participants per program
Maintain partnerships through regular communication and check-in meetings
Ensure all logistics and technology are prepared for the programs, such as updating program calendars and coordinating with Program Facilitators
Facilitate program information sessions and attend select program sessions such as graduation to monitor/support registration and retention
Interview, select, and provide training and support for parent leaders
Connect with parents to ensure completion of registration forms and surveys
Develop and maintain strong relationships with parents to ensure they are supported with program needs during and after the program
Attend events, make phone calls, and connect with partners and parents to recruit for the program
Monitor registration process, maintain tracking sheet, and communicate updates/needs with partner
Other tasks as assigned by supervisor to support programming