Part time Program Coordinator - Community Family Medicine

Dartmouth-Hitchcock Health•Lebanon, NH

10d

About The Position

The Program Coordinator coordinates and oversees assigned programmatic administrative and data systems and manages process improvement projects for Community Family Medicine. The role supports the department’s quality and patient safety work by applying improvement thinking and project management tools, maintaining improvement and safety data systems, and contributing to strategic and operational planning. It also provides administrative support to department directors and coordinates departmental activities and projects.

Requirements

Bachelor’s degree.
Two years of related experience.
Excellent spelling and typing skills.
Proficiency with improvement and communication tools, such as MS Visio, Quantros, SharePoint, and the DH Policy and Procedure Library.
Knowledge of word processing and medical terminology.

Responsibilities

Coordinate and support the department’s quality and patient safety work using improvement thinking and project management tools and techniques.
Assist with developing, implementing, and maintaining structures and processes that support clinical and non-clinical improvement efforts, improvement and safety data collection and analysis, and compliance with internal and external requirements.
Participate in departmental strategic and operational planning forums and processes; identify and contribute to system-design, policy, procedure, and process improvements.
Design, develop, manage, monitor, and oversee financial and informational administrative systems that facilitate efficient operations.
Serve as a resource on the functioning of the Quality and Patient Safety program.
Assist in developing process improvement and patient safety data collection, maintenance, and reporting systems.
Develop and maintain a system to coordinate departmental projects.
Provide administrative support to department directors, including coordinating and facilitating administrative operations.
Screen and prioritize correspondence, requests, and inquiries.
Schedule appointments and meetings; prepare reports; maintain administrative files; perform data entry and other administrative or clinical support projects.
Plan and coordinate department activities.
Perform other duties as required or assigned.