Program Coordinator

New Mexico State University•Las Cruces, NM

16d•$17•Hybrid

About The Position

Join the NM EDGE Program at New Mexico State University Cooperative Extension Service as a Program Coordinator II and play a key role in supporting professional development opportunities for public sector employees across New Mexico. This position, based in Albuquerque, NM, is ideal for a highly organized, customer-focused individual with strong technical skills and a passion for supporting educational programs. The Program Coordinator II provides administrative and technical support for NM EDGE operations, including event and enrollment management, website maintenance, online testing administration, report generation, certificate processing, and virtual class delivery support. The successful candidate will work closely with instructors, participants, elected and appointed officials, and program staff to ensure high-quality service and seamless program operations. This position also offers opportunities to contribute to process improvements and technology solutions that enhance program efficiency and support continued growth. The ideal candidate is comfortable troubleshooting technology issues, managing multiple priorities, working independently in a remote environment, and communicating professionally with a diverse range of stakeholders. Experience with online learning platforms, database systems, reporting tools, and customer service is highly desirable. This is a full-time position with a standard Monday-Friday work schedule and excellent benefits through New Mexico State University. Individuals seeking an opportunity to support meaningful workforce development and public service education are encouraged to apply.

Requirements

High School diploma + 1 years of relevant experience, or higher degree.

Nice To Haves

Experience with online learning platforms
database systems
reporting tools
customer service

Responsibilities

Provide support to the NM EDGE program including programming of events using our customized enrollment system
managing our electronic testing site
updating the website regularly
demonstrated ability to assist instructors with their AV needs and trouble shoot any issues
supporting NM EDGE Team members with technical assistance in standard operating procedures with a technical aspect
report generation for impact statements and state reporting
assisting with generating and distributing class completion certificates and graduation certificates as needed
assisting with class delivery (currently in a live online format)
responding to inquiries for information
interacting with elected and appointed officials and their employees in the public sector in a professional and helpful manner
any other duties as assigned
Willingness to work with program manager to find ways to improve internal and external systems which would add efficiency and effectiveness to support program growth