Program Coordinator

Services for the Underserved•New York, NY

32d•Onsite

About The Position

S:US is seeking a Program Coordinator for their women's shelter in Manhattan. This position is located at West 135 Street New York, NY 10030. The Program Coordinator will manage and monitor daily program operations of a mental health shelter based on city, state, and federal regulatory requirements and DHS contractual requirements.

Requirements

Master’s degree in the human services field is required.
Three to five years of supervisory experience in a large shelter or residential facility that provides comprehensive social services, housing placement, and job skills training to the homeless, mentally ill, and chemically dependent populations.
A work schedule that includes some weekend and evening hours will be required.

Nice To Haves

English/Spanish speaking preferred
Social Work degree preferred.
NYS Licensure (LMHC, LMSW, LCSW).
SIFI Certification preferred not required.
Knowledge and experience in NYC Dept. of Homeless Services contract requirements preferred.

Responsibilities

Plans, schedules, organizes, directs, and oversees the provision of all clinical services.
Provides supervisory oversight and training to the Social Workers, Case Managers and Housing Specialist.
Ensures the collaboration between Case Managers, Entitlements Specialists, Social Workers and Housing Specialist around coordination of services/case management, barriers to services, and community-based referrals for job skills training, education, and employment as well as progression/regression of consumer behavior, mental health, chemical dependency, and any other issues that may present barriers to housing, employment, and job skills training.
Monitors daily census reports.
Develops groups, workshops, and recreational activities that will foster consumer self-sufficiency and self-determination, recovery, relapse prevention, daily living skills, socialization skills, and overall wellness.
Monitors and oversees the assignment of caseloads, group and activity facilitation, housing and job placements, job skills training placements, and referrals for community based social services.
Monitors and oversees the results of room/dorm visits/inspections to assess consumer personal hygiene, room cleanliness, and overall, ADL skills.
Responsible for Incident Management, crisis intervention, and all related documentation.
Monitors program effectiveness, compliance and consumer outcomes, including but not limited to, productivity standards, reporting to management and funding source/s.
Monitors the establishment and maintenance of linkages with community-based job skills training and education programs in order to build a referral base for consumers to secure job skills training and education.
Monitors the establishment and maintenance of linkages with mental health, primary health care, and substance abuse service providers.
Monitors the establishment of linkages and maintenance of solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for consumers.
Attend staff meetings, case conferences, training, and management meetings when needed.
Monitors documentation for quality and timely completion; reviews and monitors the development of all Individual Living Plans and ensure they are updated as needed.
Develop plans for follow up with program graduates to monitor status for up to one year with documentation of same.
Provides direct services as needed and appropriate.
Complies with and enforces all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, NYC - DHS and NYS Dept. of Social Services Rules, Regulations, and Statutes.
Performs other duties as assigned.