Program Coordinator

IREX • Washington, DC

7d • $25 - $32 • Hybrid

About The Position

IREX is seeking multiple Program Coordinator candidates to support donor-funded programs within the Global Impact Hub. Program Coordinators are crucial in delivering high-quality, mission-driven programs by coordinating operations, participant and stakeholder engagement, training, events, travel, data management, communications, and reporting. This role involves taking ownership of recurring tasks, anticipating needs, resolving issues, and ensuring accurate, compliant, and participant-centered processes for complex U.S. and international activities. The position is based at IREX headquarters in Washington, DC, requiring in-person work at least two days per week, including Wednesdays.

Requirements

• Bachelor's degree.
• At least 2 years of relevant experience (internships, part-time, volunteer work included), preferably in international education, exchange programming, leadership or workforce development, higher education, nonprofit program delivery, or U.S. Government-funded programs.
• Demonstrated experience coordinating at least two of the following: participant advising; recruitment and selection; training or LMS administration; event logistics; travel; procurement; monitoring, evaluation, and learning; communications; or programmatic reporting.
• Experience taking ownership of recurring processes or defined workstreams, exercising judgment within established procedures, and escalating sensitive, unusual, or high-risk issues appropriately.
• Unrestricted authorization to work in the United States.

Nice To Haves

• Experience studying, working, volunteering, or supporting programs in international or cross-cultural settings.
• Experience with Canvas or a comparable LMS, Salesforce or a comparable CRM, and Alchemer or a comparable survey platform is preferred.
• Availability to support occasional evening and weekend program activities and limited domestic or international travel, as needed.

Responsibilities

• Coordinate recurring program workflows, calendars, records, shared platforms, and inboxes.
• Support pre-departure orientation and training through learning management systems, including enrollment, materials, participant tracking, and troubleshooting.
• Coordinate domestic and international travel booking and logistics, maintain documentation, and flag risks or delays.
• Serve as a point of contact for participants, providing timely and culturally responsive advising.
• Support recruitment and selection, mentor engagement, reciprocal exchanges, alumni engagement, and coordination with U.S. embassies and stakeholders.
• Track communications, commitments, and follow-up actions, escalating complex matters to leadership.
• Coordinate partner, venue, lodging, meals, transportation, and other event procurements.
• Prepare procurement documentation, organize vendor information, support payment and reconciliation, and monitor logistics against plans.
• Maintain complete and accurate records in collaboration with internal operations and finance teams.
• Coordinate logistics for in-person and virtual events.
• Support communications and programmatic reporting.
• Contribute to monitoring, evaluation, and learning activities through data collection, analysis, quality checks, and documentation.
• Share progress and risks clearly, propose process improvements, and guide discrete tasks or workstreams.
• Collaborate across functions to ensure a consistent participant and stakeholder experience.
• Contribute to proposal development, research, work planning, and drafting for new initiatives.
• Apply lessons from implementation to strengthen program design, tools, and operational approaches.

Benefits

• Learning, development, and growth opportunities.
• Comprehensive benefits package designed to support overall well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level