About The Position

The Residency Program Coordinator is responsible for the day-to-day coordination of MAHEC Residency and Fellowship Programs. The Program Coordinator provides knowledge and expertise to support the Program Director and Program Administrator in the management of all resident educational and professional experiences and to program accreditation and sustainability.

Requirements

  • Effectively and respectfully communicate with other individuals, whether it be a colleague, patient, or patient’s family member and appropriately enumerate information in a manner easily understood by all parties.
  • Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion.
  • Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate.
  • Showing the ability to meet difficult situations with grace, professionalism, and understanding.
  • Having an analytical mind and ability to work autonomously to solve complex problems that may arise.
  • Demonstrates high level of confidentiality and discretion required to manage variety of medical, fiscal and personal information.
  • Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required.
  • Any combination of training and experience equivalent to a bachelor’s degree in office administration, business, healthcare management, education, or other related degree and two years of work experience in a residency program, academic setting, health care organization, or office environment.

Nice To Haves

  • Knowledge or experience with ACGME, ABFM, and other accrediting and regulatory bodies that affect resident education and training is a plus.
  • Familiarity with medical anatomy and terminology.

Responsibilities

  • Ensure compliance with ACGME, CODA, and ASHP standards, interpreting and implementing policies to maintain accreditation status.
  • Track and report on licensing requirements with the North Carolina Medical Board and DEA, ensuring timely renewals and compliance.
  • Develop and maintain resident schedules for the academic year, ensuring alignment with curriculum requirements and compliance with duty hour regulations.
  • Manage the resident and faculty evaluation process, ensuring timely completion and adherence to compliance thresholds.
  • Oversee residents' participation in program-specific training courses and ensure completion of follow-up review sessions.
  • Organize and manage the weekly didactics curriculum, ensuring it meets ACGME requirements and addresses residents' educational needs.
  • Coordinate procedures and simulation center activities to enhance hands-on learning experiences.
  • Confirm procedure logger numbers, ensuring resident accreditation compliance.
  • Assist in the annual recruitment season, including application review and interview coordination.
  • Plan and manage the annual resident orientation, ensuring all necessary information and resources are provided to incoming residents.
  • Process resident reimbursements in Workday, ensuring timely and accurate payments.
  • Maintain, distribute, and track progress of onboarding and advancement checklists.

Benefits

  • MAHEC Total Rewards Package
  • Qualifying employer for the Public Service Loan Forgiveness (PSLF) Program
  • Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.
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