Program Coordinator, Peace Hospital, Weekend, 11a-8:30p

UofL Health•Louisville, KY

1d•Onsite

About The Position

The Behavioral Health Program Coordinator is responsible for planning, organizing, directing, coordinating and implementing the structured therapeutic program activities for individuals and groups of patients of an assigned patient care unit for a specific shift. The role may provide care to various patient populations including pediatrics, adolescents, adults and geriatrics.

Requirements

Bachelor’s degree counseling psychology, psychology or other closely related health degree (required)
In lieu of Bachelor’s degree, a minimum of 5 years clinical experience specific to unit, program and field.
Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)
Facility determined crisis intervention training program (required)
May assist with EKGs, Phlebotomy, Glucose Monitoring and Vital Signs as trained and assigned
Able to utilize therapeutic communication techniques to perform and document interventions
Able to communicate effectively with members of the health care team, patients and families, often under stress or in emergency situations
Ability to establish and maintain effective working relationships with patients, caregivers, other employees and the general public
Proven ability to work on a team – ability to work with others, serve others, help others, lead others, mentor others and take direction from others in the interest of moving process and programs forward to the desired outcome; able to see the big picture in emotionally charged situations and respond in a Demonstrated organizational skills – manages time effectively, keeps tasks appropriately prioritized with the ability to change directions as needed for the good of the department or organization
Strong work ethic– motivated, diligent, industrious and persistent in the workplace, stays on tasks to completion, works at a fast pace to ensure optimal efficiency; is able to perform work in a neat, efficient, well-coordinated, well communicated manner with a high degree of accuracy and professionalism, professional, composed manner
Strong customer service and communication skills; responsive, polite, pleasant to work with, provides timely, accurate information; can build working relationships others through trust, communication, and credibility
Must be able to communicate effectively in both verbal and written formats
Must be able to read, interpret and follow detailed verbal, written and illustrated instructions
Ability to break down problems or tasks; scanning one’s own knowledge and experience to identify causes and consequences of events
Proficient in Microsoft Office (Outlook, Word)
Must have the ability to learn and use the electronic documentation system appropriately

Nice To Haves

Master’s degree in counseling psychology, psychology or other closely related behavioral health degree (preferred)

Responsibilities

Monitors therapeutic milieu to identify need to initiate structured interventions to ensure that patients are engaged and needs are met and acts as a patient advocate by ensuring each individual’s rights are maintained at all times
Provides leadership and guidance to unit staff, in collaboration with the nursing leadership, as it relates to programming and interventions to achieve and maintain a therapeutic milieu
Stays informed regarding changing status of all patients on the unit and, in collaboration with the nursing leadership, assists in providing leadership to maintain a safe and therapeutic environment for patients and staff utilizing proactive techniques to de-escalate the milieu and/or individuals
Participates in development, implementation and utilization of therapeutic milieu activities and interventions
Intervenes to facilitate crisis intervention or conflict resolution for patients within the unit milieu during assigned shift; responds to codes on own unit in a timely manner using procedures established by policy
Performs specific functions and skills to assist the nursing staff in providing patient care as needed; to include specimen collection, hygiene, and activities of daily living
Coordinates and communicates with the patients, families, physicians and other related health disciplines regarding patient’s needs as it relates to program interventions and activities
If required by position/department operations: Must achieve and maintain Transportation Dept. authorization to operate facility vehicles
Performs delegated and ancillary basic nursing skills, including activities of daily living, monitoring of patient condition and vital signs, body mechanics, providing nutritional support and other activities as appropriate to clinical service, in accordance with hospital standards, nursing standards of care, and policies and procedures
Performs functional assignments per unit standards of care, including such activities as patient admission and discharge procedures, unit environmental organizational tasks, and others as appropriate to service
Maintains compliance with all company policies, procedures and standards of conduct
Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
Performs other duties as assigned
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Maintains confidentiality and protects sensitive data at all times
Adheres to organizational and department specific safety standards and guidelines
Works collaboratively and supports efforts of team members
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community
Honoring and caring for the dignity of all persons in mind, body, and spirit
Ensuring the highest quality of care for those we serve
Working together as a team to achieve our goals
Improving continuously by listening, and asking for and responding to feedback
Seeking new and better ways to meet the needs of those we serve
Using our resources wisely
Understanding how each of our roles contributes to the success of UofL Health