Program Coordinator (Department of Family Medicine and Community Health)
About The Position
The Department of Family Medicine and Community Health seeks a Program Coordinator to support a growing body of research focused on maternal and child health outcomes with regards to opioid use disorder. The Perinatal Resources for Opioid Use Disorder (PROUD) program is a grant-funded interdisciplinary clinic within Penn Family Care that provides comprehensive clinical care to expectant patients with substance use disorders in the antenatal and postpartum periods, as well as care for newborns. In order to mitigate barriers, PROUD increases access to treatment services and promotes connection and navigation to certified recovery specialists, social workers, external support systems (education, childcare, transportation, housing, lactation, nutrition, etc.). The Program Coordinator will oversee the day-to-day coordination of the grant funded work, including oversight of wraparound services during clinic hours, assisting patients with resource referrals, and supporting principal investigators (PIs) with visits. They will provide administrative support to the entire program as well as with community and external partners. The position will work with the PIs and interdisciplinary project team to complete day-to-day grant tasks, including supply management, patient and team communication, coordination of clinic activities, and funder-related reporting requirements. The position will have the day-to-day responsibilities directed by the principal investigator (PI). Successful candidates will have excellent communication skills (both verbal and written), the ability to manage multiple competing timelines and directives, and strong organization and coordination skills. Familiarity with academic medicine, institutional review boards, and federal grants, is a plus. The position is contingent upon future funding.
Requirements
- Bachelor of Arts and 2 to 3 years of experience or equivalent combination of education and experience is required.
- Excellent communication skills (both verbal and written).
- Ability to manage multiple competing timelines and directives.
- Strong organization and coordination skills.
Nice To Haves
- Familiarity with academic medicine.
- Familiarity with institutional review boards.
- Familiarity with federal grants.
Responsibilities
- Work with PI and team during clinic hours to assist with patient communication, visit scheduling, resource connection, group facilitation and task delegation.
- Maintain patient communication outside of clinic hours to assist with resource referral, scheduling, programmatic questions, and follow up appointments.
- Attend all team meetings, partner meetings and trainings, and provide updates to funder on work being accomplished.
- Ensure 360 communication with team around patient needs, tracking referrals for external resources, and ensuring follow up around patient needs is completed.
- Perform additional duties as assigned.
Benefits
- Excellent healthcare benefits for employees and their families.
- Tuition benefits for employees and their families.
- Generous retirement benefits.
- A wide variety of professional development opportunities.
- Supportive work and family benefits.
- A wealth of health and wellness programs and resources.
- Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits.
- Flexible spending accounts for health care and dependent care expenses.
- Tuition assistance for employees, spouses, and dependent children.
- Retirement plans (Basic, Matching, and Supplemental) with pre-tax or Roth options.
- Substantial amount of time away from work (vacations, personal affairs, illness, family time).
- Long-Term Care Insurance.
- Wellness and Work-life Resources.
- Professional and Personal Development resources.
- Access to a wide range of University resources, cultural and recreational activities.
- Discounts on arts and entertainment, transportation, and mortgages.
- Flexible Work Hours.
- Penn Home Ownership Services (forgivable loan for eligible employees).
- Adoption Assistance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
