Program Coordinator

Wireside Communications•Boston, MA
•Hybrid

About The Position

This role provides day-to-day support to the team and clients by researching new media outlets and influencer channels, scouting industry trends, building targeted media and influencer lists, supporting social media creation and management efforts, overseeing and coordinating account administration for clients, and merchandising team success through daily and monthly reporting. The role works with a supportive team that will depend upon and guide the individual to execute fundamental account tasks.

Requirements

  • Prior internship in Public Relations, Marketing, Communications, Social Media or related industry.
  • Bachelor’s Degree in Communications, Public Relations, Marketing, Journalism, English or related area of study.
  • Superb organizational, project and time management skills to meet deadlines.
  • Strong ability to write and communicate clearly and concisely.
  • Passion for creating excellent high-quality deliverables.
  • Strong spirit of collaboration, highly self-motivated and results-driven with a can-do attitude.
  • Outstanding written and verbal communication, project management and time management.
  • Excellent interpersonal and client service skills.
  • Organized with the ability to focus while working off-site.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate when appropriate.
  • Ability to function well in a fast-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite.
  • Commitment to personal accountability.

Responsibilities

  • Track, analyze and summarize client and industry news and information with thoughtfulness and context.
  • Create clip books.
  • Prepare briefing sheets and briefing books.
  • Build and maintain target lists.
  • Provide quality social media monitoring.
  • Research speaking opportunities.
  • Build and maintain speaking and awards databases.
  • Write and edit materials (executive biographies, press releases, social media, blog posts, etc.).
  • Conduct, analyze and provide sound recommendations based on research.
  • Read trade press and client news to gain an understanding of high-tech industry, as well as clients’ business.
  • Watch, listen to and read national and world news daily; stay on top of current events to demonstrate understanding of the larger media landscape, including tech and general business trends.
  • Attend team meetings (virtually or in-person).
  • Demonstrate professional conduct and demeanor.
  • Prepare activity reports, meeting recaps and client measurement presentations.
  • Create and manage expense trackers for client out-of-pocket expenses.
  • Contribute to agency marketing efforts including awards, social media, blog posts and WordPress updates.
  • Participate in new business process.
  • Represent Wireside well at all times.
  • Track time, complete/submit expense reports and support general agency administrative tasks.
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