Program Coordinator

Kenan-Flagler Business School Executive Education, LLC•Chapel Hill, NC

1d•$48,000 - $55,000•Onsite

About The Position

At UNC Executive Development, we take great pride in the design and delivery of our programs, providing business leaders with the space to learn and grow professionally and personally. A key member of the program and operations team, the Program Coordinator works behind the scenes and directly supports our Program Managers to assist in all aspects of program preparation and delivery to make these programs a reality for our clients and participants. This role requires strong project management and organizational skills to assist in the coordination of multiple programs being delivered consecutively.

Requirements

The successful candidate will thrive in a fast-paced work environment and have the ability to simultaneously juggle varying stakeholder requests and effectively manage deadlines for multiple priorities while exhibiting excellent communication and interpersonal skills.
The candidate must be organized, flexible, and conduct all business with a high level of customer service and professionalism.
Attention to detail, good judgment, and demonstrated tact and diplomacy are fundamental in this role.
An individual with a commanding presence when speaking publicly will be most successful.
Strong competency in Microsoft Word, Excel, and PowerPoint preferred.
Minimum qualifications include an associate degree or higher and/or equivalent experience.
As an entry level position, a minimum of one to two years of administrative experience is preferred.

Nice To Haves

Experience with Zoom a plus.

Responsibilities

Manage the participant experience as part of the program delivery team by coordinating logistics and providing coverage during on-site execution. Tasks include the management of:
Program data
Group photography scheduling and execution
Promotional & customized item ordering
Copyright permission ordering
Program materials inventory
Program material preparation in formats consistent with Kenan-Flagler and UNC brand standards for meeting space set-up
Opening and closing announcements
Faculty material and simulation set up
Evening dinners and offsite activities
Evaluation reporting for session feedback for clients post delivery
Interact with instructors, participants, clients, facilities, staff, and vendors with a service-first mindset that we call the Carolina Experience
Assist as the technical producer to execute virtual program deliveries via multiple online delivery platforms, communicating preparations with faculty ahead of each session
Develop, ship and track program materials for off-site program delivery
Proactively seek opportunities for process improvement and determine appropriate solutions for program delivery
General office management, as needed