Workforce Coordinator

County of Chester•Government Services Center - Westtown, PA

4d•Hybrid

About The Position

The Program Coordinator serves as a liaison between the department and a diverse group of community stakeholders and county-funded organizations delivering social services targeted at providing housing stability for low-moderate income households, including individuals and families experiencing homelessness in Chester County. This role involves overseeing administrative aspects of contracted program activities, providing ongoing communication and technical assistance to strengthen programs, and ensuring programmatic and financial compliance with various grant programs. The coordinator will also be responsible for preparing and submitting funding applications and reports, conducting programmatic monitoring, and utilizing the Chester County Homeless Management Information System (CC HMIS) for data tracking and quality assurance.

Requirements

Bachelor’s degree from an accredited four-year college or university, or equivalent combination of education and experience.
Minimum of two years of job related experience.
Excellent verbal and written communication skills.
Intermediate skill to use a personal computer and various software programs.
Knowledge and skill with office equipment.
Strong customer service skills.
Strong organizational and time management skills.
Ability to work independently and proceed with objectives.
Accurate and detail oriented.
Ability to maintain confidential information and handle sensitive client-level data.
Ability to work as part of a team.
Intermediate Microsoft Office skills
Basic Adobe Acrobat Pro skills
Basic Internet skills (for research purposes)
Basic online meeting skills (Zoom, Microsoft Teams, Webex, etc.)

Nice To Haves

Knowledge of federal, state, and local program regulations and funding guidelines, including U.S. Department of Housing and Urban Development (HUD) Continuum of Care, Emergency Solutions Grant, and Community Development Block Grant programs; Community Services Block Grant program.
Prior leadership experience in a collaborative work environment.
Ability to use appropriate decision making skills to carry out written or verbal instructions.
Strong professional ethics.
Ability to handle and resolve recurring problems.
Ability to establish priorities and adjust as needed (remain focused on daily operations).
Ability to carry tasks to completion.
Strong interpersonal skills.
Ability to multi-task.
General knowledge and understanding of County of Chester policies and procedures.
Working knowledge of Homeless Management Information Systems, GIFTS Online (Blackbaud Grantmaking), E-Snaps, HUD HDX, and Sage

Responsibilities

Prepare and oversee all administrative aspects of contracted program activities for county-funded non-profit organizations.
Provide ongoing communication, customer service, and technical assistance consistently to strengthen programs for continued viability and success.
Interpret complex government regulations and contract obligations to ensure programmatic and financial compliance for multiple grant programs.
Plan, prepare, and submit funding applications and all required programmatic/fiscal reports by established due dates, most specifically for HUD’s Continuum of Care Program and any other federal, state, or local programs administered by the department as assigned.
Conduct programmatic monitoring as required to evaluate compliance with program regulations; prepare and distribute monitoring reports to non-profit organizations.
Work within the Chester County Homeless Management Information System (CC HMIS) to track data quality, contract requirements, and contract outcomes and other variables for the activities assigned.
Oversee data collection requirements for state and federal programs using assigned reporting tools, including the Chester County Homeless Management Information System (HMIS).
Review vouchers and invoicing for valid expenditures and consistency in billing, monitor budgets, and track progress within DCD’s Grants Information Financial Tracking System (GIFTS) for compliance with federal Uniform Guidance requirements.
Participate and contribute to grant writing opportunities as assigned.
Respond to requests for information, including internal/external requests for data.
Prepare for, coordinate, and facilitate meetings with non-profit organizations, consumers, County departments, and other interested parties.
Represent the department/county at committee meetings, presentations, forums, workshops, advisory boards, trainings, media events, and professional development conferences as assigned.
Prepare for, coordinate, and facilitate workshops and specialized training opportunities for non-profit organizations, consumers, County departments and other interested parties (e.g., targeted population case conferencing, Built for Zero sessions and HMIS data entry).
Perform other duties, tasks, and special projects, as assigned.