Program Coordinator, Cycling & Micromobility Unit
About The Position
The Cycling & Micromobility Unit seeks a Program Coordinator to support the launch and implementation of the Secure Bike Program (SBP). Over five years, NYC DOT plans to install 500 secure bike parking facilities, creating thousands of bicycle parking spaces across New York City. The initiative is intended to make cycling more accessible and practical for owners of a wide range of bicycles, including cargo bikes, adaptive bikes, and UL-certified e-bikes. Under the supervision of the Senior Program Manager, the Program Coordinator will help deploy and operate SBP facilities citywide. The role includes identifying viable installation locations, reviewing installation plans, managing program data and reporting, coordinating inspections and notifications, preparing maps and outreach materials, and working with agency partners and community stakeholders. The coordinator will also support public education, engagement, and communications related to the program, as well as other planning, analysis, and operational tasks as needed. The position is suited to a detail-oriented, proactive, and collaborative professional with strong organizational, analytical, and communication skills. The candidate should be comfortable working independently and as part of a team, and willing to conduct year-round fieldwork while traveling by bicycle, on foot, or via public transit. The position supports NYC DOT’s mission to provide safe, efficient, and environmentally responsible movement of people and goods and to maintain and enhance the city’s transportation infrastructure.
Requirements
- A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities related to the duties; or high school graduation or equivalent and six years of such experience; or equivalent education and/or experience. All candidates must have at least one year of qualifying experience.
- Strong organizational, analytical, and communication skills.
- Ability to work independently and as part of a team.
- Willingness to conduct fieldwork year-round and travel by bicycle, on foot, or via public transit.
Responsibilities
- Identify technically viable locations for Secure Bike Program installations through field investigations and site evaluations.
- Review installation plans for accuracy and compliance with project requirements.
- Maintain and manage accurate databases to ensure data accuracy and integrity.
- Develop data collection protocols and assist with performance reporting.
- Oversee pre-installation notifications and post-installation inspections and reporting.
- Create maps using ArcGIS and produce presentations and outreach materials using Adobe Creative Suite and Microsoft PowerPoint for senior leadership, stakeholders, and the public.
- Liaise with internal divisions, sister agencies, and community stakeholders to facilitate installations and activations.
- Support public education and engagement efforts related to program goals and facility types, including presentations to community members and promotion at outreach events.
- Respond to inquiries and support communications related to the Secure Bike Program.
- Perform additional planning, analysis, and operational tasks related to implementation and ongoing management of the program, as needed.
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What This Job Offers
Job Type
Full-time
