PROGRAM COORDINATOR

Easter Seals Goodwill ND Inc•Grand Forks, ND

5d•$0 - $50,000•Hybrid

About The Position

The Program Coordinator performs a wide variety of duties to coordinate the programs and services of Easter Seals Goodwill ND, Inc. (ESGWND) as directed by the Regional Director. Program Coordinators will oversee all aspects of the program and billing process.

Requirements

Bachelor’s Degree in the human service field or related.
One year of experience in working directly with people with developmental disabilities.
Become a certified QDDP (Qualified Developmental Disability Professional) by following certification from MSU Developmental Disabilities according to a prescribed schedule for completion of modules.
Become certified in CPR and First Aid or Therapeutic Responses through Positive Behavior Support.
Ability to conceptualize, develop and implement creative plans (think “outside the box”).
Ability to solve problems independently while working in a fast-paced team environment.
Excellent written, oral and verbal communication skills.
Ability to drive ESGW vehicles.
Exercise discretion, judgment and confidentiality.
Maintain confidentiality and security of department information and files.
Ensure compliance with EWGSND’s policies and procedures and safety standards throughout regional work areas.

Nice To Haves

Preference will be given to those with a psychology, social work, education or gerontology degree.

Responsibilities

Prepare and participate in the planning process and the Overall Service Plans by providing information to the team—either through completing assessment and/or participating in meetings—about what you know to be the dreams and goals, strengths and needs of the people ESGWND supports.
Assure that the strategies set forth by family and the team to help people achieve their goals and realize their personal outcomes, in both formal and informal settings are carried out; and, to assure that staff (DSPs and ESPs) document the results so they can be used to determine progress towards goals.
Assure that people can manage their finances, seek out financial assistance, maintain and protect their personal possessions, arrange for transportation and be active in their community and use its resources.
Assure that people can maintain their homes and that all living arrangements comply with health, safety and ESGWND standards.
Assure that people live their best lives by providing needed assistance to complete grooming, hygiene and personal care tasks as well as ensuring that all medical needs are met for the person supported.
Provide both formal and informal direction and support to Staff so they can support people to achieve their optimum health. Assure that staff are monitoring and documenting health information so complete and accurate information is available for the medical professionals.
Assure that staff are trained to assist people in administering their medications, and assure that people supported can schedule, attend, participate and follow recommendations received at appointments.
Assure that people meet their nutritional needs by encouraging them to eat well-balanced healthy meals and snacks and to follow diets orders established by their doctor and/or family; and to direct staff to prepare meals accordingly.
Conduct quarterly visits and monthly contact with the people supported in services. Document meetings, conversations and important information.
Learn and uphold internal policies as well as the state regulations for service delivery.
Uphold HIPPA rules and regulations as well as ensure that all staff maintain confidentiality and professionalism.
Participate in and use knowledge gained through The Council on Quality and Leadership in Supports for Persons with Disabilities and the State of North Dakota Department of Human Services.
Have a general understanding of all the services that ESGWND is licensed to provide, even if that service is not provided outside of your regional office.
Work with statewide agencies and departments to ensure payment for services provided as well as continuity in care.
Actively promote and uphold the Mission, Vision, and Values of ESGWND—advancing Equality, Dignity, and Independence for individuals with disabilities or special needs.
Have a strong knowledge of ESGWND’s policies and procedures.
Recruit, interview, and hire DSPs/ESPs. This will be completed as a team and follow direction laid out by Human Recourses (HR) and Directors.
Conduct reference checks on all potential hires and maintain records.
Train, Schedule and supervise DSPs/ESPs. This will look different based on what program the staff is providing support in. Staff will be trained directly by the Program Coordinator on all paperwork necessary as well as the standard operating procedures.
Coordinate to maintain an effective department through proper training of all staff.
Maintain good Team Member relations.
Document training and conversations with team members and follow HR guidelines on recordkeeping.
Motivate Team Members and effectively work with staff with any performance issues.
Complete payroll and ensure that staff are paid accurately.