PROGRAM COORDINATOR

Easter Seals Goodwill ND Inc • Fargo, ND

45d • $0 - $50,000 • Hybrid

About The Position

The Program Coordinator performs a wide variety of duties to coordinate the programs and services of Easter Seals Goodwill ND, Inc. (ESGWND) as directed by the Regional Director. Program Coordinators will oversee all aspects of the program and billing process.

Requirements

• Bachelor’s Degree in the human service field or related.
• One year of experience in working directly with people with developmental disabilities.
• Become a certified QDDP (Qualified Developmental Disability Professional) by following certification from MSU Developmental Disabilities according to a prescribed schedule for completion of modules.
• Become certified in CPR and First Aid or Therapeutic Responses through Positive Behavior Support.
• Ability to conceptualize, develop and implement creative plans (think “outside the box”).
• Ability to solve problems independently while working in a fast-paced team environment.
• Excellent written, oral and verbal communication skills.
• Ability to drive ESGW vehicles.
• Exercise discretion, judgment and confidentiality.
• Maintain confidentiality and security of department information and files.
• Ensure compliance with EWGSND’s policies and procedures and safety standards throughout regional work areas.

Nice To Haves

• Preference will be given to those with a psychology, social work, education or gerontology degree.

Responsibilities

• Oversee all aspects of the program and billing process.
• Assist individuals and their families to utilize services in North Dakota as part of an interdisciplinary team.
• Work directly with the people supported when the needs arise.
• Prepare and participate in the planning process and Overall Service Plans by providing information to the team about the dreams, goals, strengths, and needs of the people ESGWND supports.
• Ensure that strategies set forth by family and the team to help people achieve their goals and realize their personal outcomes are carried out, and that staff document the results.
• Ensure people can manage their finances, seek financial assistance, maintain personal possessions, arrange transportation, and be active in their community.
• Assist people supported with state/federal paperwork and housing documents.
• Ensure people can maintain their homes and that all living arrangements comply with health, safety, and ESGWND standards.
• Provide assistance to complete grooming, hygiene, and personal care tasks, and ensure all medical needs are met.
• Provide direction and support to staff to help people achieve optimum health, and ensure staff monitor and document health information.
• Ensure staff are trained to assist people in administering medications, and that people supported can schedule, attend, participate in, and follow recommendations from medical appointments.
• Ensure people meet their nutritional needs by encouraging healthy eating and following dietary orders, and direct staff to prepare meals accordingly.
• Conduct quarterly visits and monthly contact with people supported, documenting meetings, conversations, and important information.
• Learn and uphold internal policies and state regulations for service delivery.
• Uphold HIPPA rules and regulations and ensure staff maintain confidentiality and professionalism.
• Participate in and use knowledge gained through The Council on Quality and Leadership in Supports for Persons with Disabilities and the State of North Dakota Department of Human Services.
• Have a general understanding of all services ESGWND is licensed to provide.
• Work with statewide agencies and departments to ensure payment for services and continuity in care.
• Actively promote and uphold the Mission, Vision, and Values of ESGWND.
• Recruit, interview, and hire Direct Support Professionals (DSPs) and Extended Support Professionals (ESPs) in coordination with Human Resources and Directors.
• Conduct reference checks on all potential hires and maintain records.
• Train, schedule, and supervise DSPs/ESPs, including training on necessary paperwork and standard operating procedures.
• Coordinate to maintain an effective department through proper training of all staff.
• Maintain good Team Member relations.
• Document training and conversations with team members and follow HR guidelines on recordkeeping.
• Motivate Team Members and work with staff with performance issues.
• Complete payroll and ensure staff are paid accurately.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level