Program Coordinator-Metropolitan Detention Center

Bernalillo County•Albuquerque, NM

2d•Onsite

About The Position

The Program Coordinator performs administrative and educational work in the planning, development, and implementation of assigned programs. This role involves developing, organizing, administering, and evaluating program activities and services. The coordinator provides technical guidance to program staff, departments, community members, and program participants. They coordinate one or more specialized programs in compliance with federal and state laws, as well as department policies and procedures. Additionally, the role includes training and evaluating staff and volunteers, monitoring performance, ensuring accurate and timely data entry, and reporting deficiencies in program-related data.

Requirements

Bachelor’s degree in a related field
Two (2) years of work experience as it pertains to the purpose of the positions.
Any equivalent combination of related education and/or experience may be considered for the above requirements.
Successful completion of a post-offer medical examination and background investigation.
Adherence to all County safety guidelines.
Completion of required FEMA training(s) assigned to the position.
Completion of mandatory supervisor training, if applicable.
Possession of a valid New Mexico driver’s license by the date of hire and maintenance of a valid license while employed in this position.

Nice To Haves

Manage databases, tools, queries, and reports for analyzing, summarizing, and collecting data.

Responsibilities

Oversee the inmate detail program, including recruiting, interviewing, screening, selecting, and terminating inmate applicants to maintain operational requirements.
Respond to inmate inquiries via the kiosk system.
Conduct and verify background checks, medical evaluations, and security clearances, ensuring inmates meet all applicable policies, procedures, and classification requirements.
Respond promptly to situations requiring safety and protection of self and others.
Serve as the key point of contact for inmates; plan and assign work schedules, and coordinate inmate assignments according to security classifications.
Manage the work detail roster by preparing, maintaining, documenting, and updating assignment changes.
Collaborate closely with Captains to ensure details are fully and adequately staffed for the safety of employees and the facility.
Calculate timesheets for inmates; generate, order, and distribute pay sacks accurately according to hours worked and within cell allowance limits.
Facilitate resolution of complaints, disputes, and conflicts related to inmate detail assignments by engaging with all levels as needed.
Document violations and terminations of assignments in corresponding databases.
Create and generate analytical reports on a daily and quarterly basis.
Handle sensitive and confidential records, plans, documents, or decisions requiring discretion and confidentiality.