Program Coordinator

Osborne Association Inc•City of Newburgh, NY
•$70,000 - $72,000•Hybrid

About The Position

The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation. At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments, and advocate for people and principles with fierce and tenacious determination. Are you passionate about keeping families connected and supporting individuals impacted by the criminal legal system? At the Osborne Association, a trauma-informed and people-centered nonprofit, we are looking for a dedicated Program Coordinator to join our FamilyWorks team. We believe in the power of family bonds and offer comprehensive programs in parenting education and healthy relationships. If you are a compassionate leader ready to make a tangible difference in the lives of incarcerated individuals and their loved ones across the Hudson Valley, we want you on our team!

Requirements

  • Bachelor’s Degree in Human Services, Public Administration, Criminal Justice, Social Work, or a related field (or equivalent combination of education and experience).
  • Candidates with a High School diploma or equivalent and 5+ years of non-profit experience in a supervisory capacity will also be considered.
  • One to two years of progressively responsible program/service management experience in a social service agency.
  • Non-profit experience is strongly preferred, with a clear understanding of the criminal justice environment.
  • Candidates must be able to obtain and maintain Department of Correction and Community Supervision (DOCCS) clearance to work in facilities operated by DOCCS.
  • Ability to travel locally to assigned New York State prison facilities utilizing a reliable vehicle.
  • Excellent communication, conflict resolution, and interpersonal skills.
  • Effective oral and written communication skills with the ability to analyze and integrate information independently.
  • Competence with database entry and strong computer literacy.
  • Proficiency in Microsoft Office, Google Suite, and payroll systems (e.g., Paylocity).
  • A strong commitment to a trauma-informed, people-centered approach when working with directly impacted individuals and their families.

Nice To Haves

  • In person attendance is required to collaborate with others.

Responsibilities

  • Manage the day-to-day operations of FamilyWorks programs and Osborne’s Family Centers in multiple DOCCS facilities.
  • Recruit, train, and supervise approximately 10 part-time Family Center staff and 2 full-time Family Service Specialists.
  • Coordinate events, including program graduations and classes inside the prisons, in collaboration with DOCCS staff.
  • Schedule staff coverage of Family Centers and ensure timely approval of employee timesheets.
  • Oversee the DOCCS clearance processes for new staff, working closely with HR and DOCCS Volunteer Services.
  • Direct the placement of clerks in each prison, including the visiting room family centers.
  • Manage program resources and purchasing (via Divvy/POs) for graduations, events, and holiday gifts.
  • Adhere to established DOCCS and Osborne guidelines for operating prison programs, ensuring safety and infectious control policies are met.
  • Routinely make site visits to facilities during weekend hours of operation and provide direct backup coverage to local facilities when needed.
  • Ensure that record keeping and reports are accurate and timely.
  • Actively engage with funders and DOCCS staff to maintain positive working relationships.
  • Garner supplemental funding and in-kind resources to enrich prison programming.
  • Provide organizational leadership on visiting and in-prison services.
  • Perform other duties as assigned.

Benefits

  • Mileage is reimbursed at the federal IRS rates.
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