Temporary - Program Coordinator - Dean of Students Office - Texas Parents - (UTEMPS)

The University of Texas at Austin•Austin, UT

6d•Onsite

About The Position

The Program Coordinator leads Texas Parents digital engagement and operational functions, including managing CampusESP content, communications, data analysis, and training in collaboration with campus and Dean of Students partners. This role also oversees departmental operations such as event logistics, purchasing and accounting, records management, and the supervision and training of student employees. On a daily basis, the employee manages the Texas Parents digital ecosystem by maintaining and updating the CampusESP parent portal, monitoring parent chat, reviewing engagement metrics, coordinating communications with campus partners, and supporting event registration and engagement tools. They regularly analyze data, implement platform improvements, and stay current on CampusESP training and best practices. The employee also handles operational and event logistics work, including processing expenses, coordinating room reservations and catering, working with vendors, and supporting family engagement events. They oversee office operations and supplies, complete accounting and purchasing tasks, and ensure records retention compliance. Additionally, the employee supervises and mentors student employees, scheduling, and performance oversight. They contribute to a collaborative office environment, participate in DOS communications planning, stay informed on student and family issues, and support the overall mission of Texas Parents through responsive, detail-oriented daily work.

Requirements

Bachelors degree and one year of applicable experience, or High School graduation or GED and five years of clerical experience
Experience performing complex administration function
Demonstrated accuracy, ability to pay great attention to details, organization skills, and an ability to learn quickly
Excellent interpersonal skills
Demonstrated ability to build relationships, work collaboratively with others, and contribute constructively to a team environment
Demonstrated self-starter with an ability to work independently
Demonstrated ability to create, build, and manage a range of digital content
Excellent verbal and written communication skills
Proficient in using the Microsoft suite of applications
Relevant education and experience may be substituted as appropriate.
Must have a valid/current Texas drivers license with a clean driving record.
Must be eligible to work in the United States on a full-time basis for any employer without sponsorship.

Nice To Haves

Bachelors degree.
Direct experience performing tasks similar to the essential functions of the position.
Prior UT Austin work experience, knowledge of UT Austins policies and procedures, and UT history and traditions.
Knowledge of student resources, programs, organizations, and activities at UT Austin.
Experience using AI, Adobe, DocuSign, Quicken or Quickbooks, FilemakerPro or other database platforms, the Universitys VIP and DEFINE systems.
Proficiency with mass communication and marketing tools.
Direct experience with SharePoint and/or UT Box and Drupal.

Responsibilities

Manages the Texas Parents digital ecosystem by maintaining and updating the CampusESP parent portal.
Monitors parent chat, reviews engagement metrics, and coordinates communications with campus partners.
Supports event registration and engagement tools.
Analyzes data, implements platform improvements, and stays current on CampusESP training and best practices.
Handles operational and event logistics work, including processing expenses, coordinating room reservations and catering, and working with vendors.
Supports family engagement events.
Oversees office operations and supplies, completes accounting and purchasing tasks, and ensures records retention compliance.
Supervises and mentors student employees, including scheduling and performance oversight.
Contributes to a collaborative office environment.
Participates in DOS communications planning.
Stays informed on student and family issues.
Supports the overall mission of Texas Parents through responsive, detail-oriented daily work.