Program Coordinator

Northeastern University•Boston, MA

32d•$53,615 - $75,729

About The Position

The Program Coordinator provides technical support for one or more programs, including planning, organizing, scheduling and responding to inquiries. Activities may include serving as a lead point of contact with minimal direction to exchange program information, planning/organizing events, budget/finance responsibilities, general program administration work and ensuring the program is administered effectively and efficiently. The Program Coordinator may also direct the work of students, temporary workers or support staff, carry out day-to-day operational plans, and coordinate and/or provide input into projects, programs, or systems.

Requirements

Bachelor’s Degree preferred; two to three (2-3) years of professional experience preferably in higher education and/or development required.
The university is seeking a highly motivated, energetic individual who can think independently and analytically.
Ability to manage and facilitate an intense workload and produce quality results in a fast-paced environment.
Must be able to manage multiple priority projects at once with ease and efficiency.
Must be proactive, anticipate problems, be resourceful, and work effectively with colleagues and external constituents at all levels.
Strong interpersonal skills necessary for building relationships with external (donors, prospects) and internal (faculty, staff, colleagues) constituents.
Excellent verbal and written communication skills.
Strong organizational skills.
Highly collaborative in approach.
Ability to exercise good judgment when dealing with confidential and sensitive material.
Proficiency in Microsoft Word, PowerPoint, Outlook, and Excel

Responsibilities

Provide an array of technical support activities that require subject matter knowledge to administer the program in an efficient, effective manner (e.g., communications, recordkeeping, reports, etc.).
Serves as a point of contact for the program: review inquiries, determine the course of action to take, and complete, delegate or escalate to the person best able to address the problem.
Support the budget administration with forecasting, identify and resolve budget related issues, maintain expense controls, review monthly expenditures and projections, ensure appropriateness and accuracy of expenditures against guidelines.
Assists in the ongoing evaluation of the program’s workflows, design, and documentation to ensure it as administer effectively and efficiently; makes minor improvements of processes, procedures, or systems within job area or team.
Oversees services with vendors and resolve outstanding issues