Program Coordinator

Youth Advocate Programs, Inc.•Philadelphia, PA

42d•$45,000 - $51,000•Onsite

About The Position

Program Coordinator plays a key leadership role in supporting the daily operations of the Philadelphia program and ensuring high-quality, compliant service delivery. Working closely with the Program Director, this position assists with program administration, staff support, participant intake and referral processes, and contract compliance activities. The Program Coordinator serves as both an operational leader and direct service team member, helping ensure program goals are met while also providing advocacy services to youth and families. This role is ideal for someone who is organized, relationship-focused, and passionate about supporting positive outcomes for young people.

Requirements

Bachelor's degree in Human Services, Social Work, Psychology, Criminal Justice, Education, or a related field; equivalent experience may be considered
Minimum one year of experience supporting program operations, supervising staff, managing budgets, or coordinating services
Experience working with youth and families in community-based, school-based, or home-based settings
Strong organizational, communication, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency with Microsoft Office 365 applications, including Word, Excel, Outlook, and Teams
Reliable transportation, valid driver's license, and current auto insurance required

Nice To Haves

Master's degree in a related field is preferred.
Experience with electronic health record (EHR) or case management systems is a plus.
Bilingual English/Spanish skills a plus

Responsibilities

Assist the Program Director in overseeing daily program operations
Support compliance with contract requirements, agency policies, and service delivery standards
Coordinate participant intake, referral, and enrollment processes
Monitor documentation and program activities to support quality assurance efforts
Assist with staff scheduling, communication, and operational coordination
Maintain accurate records and program data
Collaborate with youth, families, community partners, and referral sources
Provide direct advocacy and support services to youth and families as needed
Serve as a positive role model and mentor in community, school, and home settings
Support special projects, reporting requirements, and administrative functions as assigned