Program Coordinator, Youth Crisis

Find Your Career at Jefferson Center for Mental Health•Lakewood, CO

1d•Onsite

About The Position

The Children's Crisis Stabilization Unit (CSU) Program Coordinator will work on site, three - 12 hour shifts per week and work in collaboration with the Manager of Crisis Stabilization Unit for the oversight and coordination of the Crisis Stabilization Unit program at Jefferson Center; to oversee day-to-day clinical operations including hiring, training, clinical and administrative supervision of Crisis Stabilization Unit clinical staff; to oversee clinical programming, documentation, etc. related to the Crisis Stabilization Unit program. The CSU’s mission is to use an interdisciplinary team of clinicians, residential counselors, medical staff and admissions staff to provide brief, 3-5 day, crisis stabilization treatment for children and youth with behavioral health issues, including depression, suicidal thoughts, other trauma reactions, and family issues. Our team coordinates treatment and provides tools and safety planning for children/youth and families so that they can safely return to their homes and the community. We are committed to serving Colorado’s children/youth while maintaining a non-judgmental and inclusive approach.

Requirements

Master's degree in a related field (psychology, counseling, social work, etc.) required.
LCSW, LPC, LMFT, or Licensed Psychologist required.
Three or more years’ related experience in the field with children/youth.

Nice To Haves

Supervisory experience preferred.
Experience in crisis stabilization or inpatient settings, and/or integrated behavioral health, and/or community mental health setting preferred.

Responsibilities

Provides clinical and administrative supervision to approximately 10 program clinical staff (therapists, interns, residential counselors) to ensure that the day-to-day operations comply with all regulatory requirements.
Develops staff schedules and ensures the unit operates within the parameters of the staffing matrix, adjusting staffing as necessary for coverage.
Ensures compliance with policies, procedures & regulations; maintains quality of records.
Maintains caseload as assigned by Manager or self by overseeing the implementation and review of all treatment services provided to each child/youth on caseload.
Primary coordinator for discharge planning and transition of care to community resources for each child/youth on caseload.
Works with the Medical Team to ensure completion of psychiatric evaluations and medication monitoring in accordance to Center policy.
Responds to and manages any crisis concerning clients and/or potential clients.
Provides training and supervision to ensure staff meet and maintain BHA and Medicaid billing requirements.
Provides oversight of documentation, including co-signatures (if necessary) and billing requirements, in accordance with RAE, Signal and BHA regulations/guidelines.
Develop and monitor approaches to improve client engagement for necessary post-discharge services.
Coordinates the interdisciplinary team meetings with Nurse Practitioner, Nurse and treatment team for review of all crisis stabilization clients.
Facilitates team meetings as well as provides supervision to therapists and residential counselors.
Participates in an on-call rotation as scheduled by the Director, program manager, or designee.
Ensures Adverse Incident Reporting (AIR) and Medication Occurrence reporting procedures are followed.
Attend Critical Incident Reviews (CIR) as designated by the Program Manager or CIR team.
Assists the Program Manager in identifying potential problem areas or areas for development. This includes developing and facilitating professional development trainings.
Timely identification and preemptive problem-solving of emerging issues with clients, parents and family members and other stakeholders.
Track staff hours and complete timesheets.
Support Program Manager in tracking unit spending, including petty cash, to remain within payroll and other budget allocations.
Effectively responds to the client/consumer needs and problems, initiates and maintains positive interactions with colleagues and community partners, and exhibits timely response to phone calls, email and other requests.
Participates on various interagency committees as requested by Program Manager.
Participates in supervision by coming prepared with an agenda. Reports high risk/problem cases using a problem-solving approach as well as feedback.
Monitors, coaches, and directs clinical team on implementing strategies to reach performance measurement benchmarks.
Attends mandatory in-services, staff meetings, clinical supervision, and on-line training as required.
Shares knowledge of treatment modalities including dialectical-behavior, cognitive-behavioral, motivational interviewing, solution-focused, trauma informed and culturally competent treatment.
Complete Stay Interviews for staff assigned by the Manager.
Participates in staff development activities that enhance professional growth.
Models a trauma-informed approach by having an understanding of how trauma impacts the lives of the children, youth and families being served to best ensure that every interaction reduces the possibility of re-traumatization.
Ensure that delivery practices are guided by the principles of trauma informed care and evidence-based child and adolescent psychiatric treatment practices.
Maintains effective interpersonal relations with clients, families, peers, subordinates, upper management, visitors, and the general public.
Uses language and behavior to promote dignity and respect.
Corporate Compliance including documentation on practice in accordance with regulatory requirements and clinical guidelines.
Exhibits enthusiasm, respect, adaptability, flexibility, and spirit of cooperation in the work environment.
Provide support for any student-based positions in the program (practicum students or interns), including coordination with the academic supervisor, meeting student supervision requirements, and guiding clinical skill development as a gate keeper to the field.
Achieves and maintains certification as a Qualified Medication Administration Personnel (QMAP).
Acquires and maintains certification in Nonviolent Crisis Prevention and Intervention Training (CPI).